Terms of Use (Terms and Conditions)

BY ACCESSING AND USING THE SITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS SITE IS SUBJECT TO THESE TERMS OF USE, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF GEORGIA, UNITED STATES OF AMERICA.

Job Support Services, LLC is an independent, for profit company that offers assistance to candidate who are interested in applying for civil service careers.  Job Support Services is not a federal, state or local government agency nor is it affiliated with, approved, or recommended by any government, government sponsored or quasi-government agency, including, but not limited to the United States Postal Service, the Transportation Security Administration, the Federal Aviation Authority, the Internal Revenue Service, and the Federal Housing Administration. The Registration for, purchase of, and use of the programs, materials and resources offered or provided by Job Support Services is governed by the Terms of Use set forth herein.  Please take a few minutes to review these Terms of Use. Your use of this website or other Job Support Services, LLC affiliated websites (collectively, the “Site”) constitutes your agreement to follow these Terms of Use and to be bound by them. If you do not want to be bound by these Terms of Use, please do not use the Site.

Job Support Services, LLC does not guarantee the employment of any candidate, or the availability of any specific job, in any area, at any given time. 

In addition to helping candidates in the hiring process, Job Support Services, LLC also rewards successful candidates for getting hired. All candidates who register through this site and are hired by the USPS, are eligible for a $50 Rebate with proof of completion.

To Register for a program offered by Job Support Services, LLC, a registration fee is required.  The payment of the registration fee by a customer authorizes the customer to have instant access training program subject to the Terms of Use set forth herein. This transaction will appear on a bank statement as “Job Support Services LLC”.

These Terms of Use May Change

Job Support Services, LLC reserves the right to update or modify these Terms of Use at any time without prior notice. Your use of this Site following any such change constitutes your agreement to follow and be bound by the Terms of Use as changed. For this reason, we encourage you to review these Terms of Use each time you use this Site as well as our Statement of Service and Privacy Policies.

Use of This Website

By using this Site and accepting these Terms of Use of Use, you certify that you are 18 years of age or older. Anyone under the age of 18 should not use this Site unless supervised by an adult who agrees to be bound by these Terms of Use and who agrees to be fully responsible for use of this Site, including all financial charges and legal liability that may be incurred.

All billing and registration information you provide on this Site must be truthful and accurate. Providing any untruthful or inaccurate information on this Site may constitute a breach of these Terms of Use. By confirming your purchases at the end of the checkout process, you are agreeing to accept and pay for the license of use of the services being offered.

Cancellations and Refunds

Pass the Exam:  Job Support Services’ programs offer a “Pass the Exam” guaranty. Registration fees are refundable if the candidate DOES NOT PASS the applicable exam (Failure to show for exam at testing facility does NOT qualify for a refund).  If a customer Registers for the Entry Level Postal Service program that includes assistance in passing the 473 Postal Battery Exam and fails the proctored portion of the 473 Postal Battery Exam that is required to be taken at an independent testing facility (referred to by Job Support Services, and herein, as the “Official Exam”), then Job Support Services will refund the customer’s entire registration fee.  A customer eligible for a refund as a result of failing to pass the Official Exam must submit a completed Refund Request Form, along with a copy of the Official Exam score from the USPS and a copy of the charge for the customer’s Registration as it appears on their bankcard statement.

Three Day Cancellation: For the first three (3) calendar days after Registration, a customer may request, and receive, a full refund of the Registration Fee if, and only if, the customer has not accessed, downloaded or used any of the program resources, materials, or practice exams.  Customers must contact the toll-free customer support number provided at the time of registration to cancel and request a refund.

Timing: If the customer is eligible for a refund, then the customer’s registration fee will be credited back to the credit, debit, or pre-paid card that was used to pay for the registration within two business days of approval of the refund. Note:  the issuing bank may take up to ten (10) days to credit the customer’s account. If the customer’s card is no longer active then Job Support Services will mail the customer a check for the refund. Within seven (7) business days of the approval of the refund.

No Jobs Available: If a customer has completed all the required steps within the Entry Level Postal Service program and discovers within 120 days of registering for the service that there have been no available jobs within 50 miles of the residence address used in the registration the customer may qualify for a partial refund.  In such an event, the customer will retain full access to their Job Support Services account and the program for which he or she registered.

Customer service agents are available Monday through Friday from 9:00AM to 8:00PM Eastern Standard Time.  Log into your account and contact them directly for any assistance needed regarding your account. Contact Customer Service for Refunds 1-866-408-2670.

Copyrights and Other Intellectual Property

 All the content on the Site, including, for example, all text, images, illustrations and graphics, is subject to copyright, trademark, service mark and/or other intellectual property rights or licenses held by Job Support Services, LLC one of its affiliates, or by third parties who have licensed their materials to Job Support Services, LLC. The entire content of this Site is copyrighted as a collective work under the copyright laws of the United States and Job Support Services, LLC owns a copyright in the selection, coordination, arrangement and enhancement of the content.

The content of this Site, as a whole, is intended solely for personal, noncommercial use by the users of our Site. You may download, print and store selected portions of the content, provided you (1) only use these copies of the content for your own personal, non–commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading. Job Support Services’ reserves complete title and full intellectual property rights in any content and/or software you download from this Site.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Job Support Services, LLC.

Unsolicited Idea Submissions

 Job Support Services, LLC is always pleased to hear from members of the Job Support Services, LLC and welcomes your comment Job Support Services, LLC Job Support Services, LLC products and services. However, it is Job Support Services, LLC policy not to accept or consider ideas, suggestions, proposals or materials other than those Job Support Services, LLC has specifically requested. We hope you will understand that this policy is intended to help Job Support Services, LLC avoid future misunderstandings when new products, services and features developed internally by Job Support Services, LLC employees might be similar or even identical to an idea of yours.

If you send us an unsolicited suggestion, idea, proposal or other material (collectively, the “Submission”), Job Support Services, LLC will consider the Submission to be non-confidential and non-proprietary. Job Support Services, LLC shall have no obligations concerning the Submission, contractual or otherwise (including but not limited to an obligation to keep the Submission confidential), and shall not be liable for any use or disclosure of any Submission. Job Support Services, LLC shall be entitled to unrestricted use of the Submission for any purpose whatsoever, commercial or otherwise, without compensation to you.

If you send us, at our request, a comment or suggestion to improve this Site or add a new category or feature (for example through our social media networks, customer support web forms or otherwise) (collectively, the “Suggestion”), Job Support Services, LLC will consider the Suggestion to be non-confidential and non-proprietary. Job Support Services, LLC shall have no obligations concerning the Suggestion, contractual or otherwise (including but not limited to an obligation to keep the Suggestion confidential), and shall not be liable for any use or disclosure of any Suggestion. Job Support Services, LLC shall be entitled to unrestricted use of the Suggestion for any purpose whatsoever, commercial or otherwise, without compensation to you.

You are prohibited from violating or attempting to violate the security of this Site, including, without limitation, accessing data or logging onto a server or account which you are not authorized to access; attempting to breach security or authentication measures and attempting to interfere with service to any user, host or network, including via means of introducing a virus to the Site, overloading or flooding, spamming, mail bombing or crashing.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree further not to use or attempt to use any engine, software, tool, agent or other device or mechanism to navigate or search this Site other than the search engines and search agents available from Job Support Services, LLC on this Site and other than generally available third party web browsers such as Internet Explorer, Mozilla Firefox, Chrome, Safari, etc.

Violations of the security of this Site may result in civil or criminal liability. JobSupportServices.com may cooperate with law enforcement authorities in prosecuting users who are involved in such violations.

Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss

The information on this Site may contain typographical errors or inaccuracies and may not be complete or current. Job Support Services, LLC therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Job Support Services, LLC also reserves the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it in accordance with the terms of our Refund Policy within the Statement of Service. The risk of loss and title to items purchased from Job Support Services, LLC pass to the licensee upon our delivery of services.

DISCLAIMERS

APPLYING FOR POSTAL JOBS

ALL APPLICANTS WILL BE REQUIRED TO COMPLETE THEIR FINAL JOB APPLICATION AT USPS.COM/EMPLOYMENT. ALL REFERENCES TO THE U.S. POSTAL SERVICE®, UNITED STATES POSTAL SERVICE®, U.S. POSTAL SERVICE®, AND USPS® ARE THE VALID TRADEMARKS OF THE UNITED STATES POSTAL SERVICE® AND ARE ONLY USED IN ASSOCIATION WITH JOB SUPPORT SERVICES TRAINING MATERIALS. PREPARATION MATERIALS AND SUPPORT IS NOT REQUIRED TO APPLY. ALL APPLICANTS WILL BE REQUIRED TO CREATE A PROFILE, COMPLETE AN EXAMINATION, BACKGROUND CHECK AND DRUG SCREENING TO BE ELIGIBLE FOR EMPLOYMENT.

AFFILIATIONS AND FAIR USE

JOB SUPPORT SERVICES., LLC IS NOT AFFILIATED WITH, APPROVED BY, OR RECOMMENDED BY ANY OF THE DEPARTMENTS, DIVISIONS, AGENCIES OR GOVERNMENT ENTITIES FOR WHICH JOB SUPPORT SERVICES., LLC’S PROVIDES THE GENERAL PUBLIC JOB PREPARATION MATERIALS OR TEST PREPARATION MATERIALS, INCLUDING, BUT NOT LIMITED TOP THE UNITED STATES POSTAL SERVICES, THE TRANSPORTATION SECURITY ADMINISTRATION, AND THE INTERNAL REVENUE SERVICE.  JOB SUPPORT SERVICES, LLC IS NOT AN EMPLOYMENT AGENCY ACTING AS AN AGENT OR ON BEHALF OF ANY OF THE ENTITIES FOR WHICH JOB SUPPORT SERVICES, LLC PROVIDES JOB PREPARATION MATERIALS OR TEST PREPARATION MATERIASL. TO THE GENERAL PUBLIC FOR USE IN APPLYING FOR A JOB, POSITION OR CAREER.PROGRAMS APPLY.  TO THE EXTENT THAT THIS WEBSITE CONTAINS REFERENCES TO ONE OF THE AFORESAID AGENCIES, DEPARTMENTS, OR ADMINISTRATIONS, THE REFERENCES ARE ONLY FOR IDENTIFICATION AND ARE INTENDED TO BE FAIR USE OF THE INFORMATION.

GENERAL

THE SITE IS OPERATED BY JOB SUPPORT SERVICES., LLC ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, TO THE FULL EXTENT PERMITTED BY LAW. JOB SUPPORT SERVICES, LLC, ITS AFFILIATES AND PARTNERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PURPOSE OR USE. WITHOUT LIMITING THE FOREGOING, JOB SUPPORT SERVICES., LLC

ITS AFFILIATES AND PARTNERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.

WITHOUT LIMITING THE FOREGOING, JOB SUPPORT SERVICES., LLC, IT’S AFFILIATES AND PARTNERS DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS SITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS SITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

WITHOUT LIMITING THE FOREGOING, JOBSUPPORTSERVICES.COM, ITS AFFIILATES AND PARTNERS DISCLAIM ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH ITEM DESCRIPTION. ALL PRODUCT DESCRIPTIONS ORIGINATE FROM THE MANUFACTURER OF THE ITEM.

JOB SUPPORT SERVICES., LLC, ITS AFFILIATES AND PARTNERS DO NOT ENDORSE OR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS SITE, OR ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS SITE. LINKS TO OTHER WEBSITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEBSITE.

JOB SUPPORT SERVICES., LLC, ITS AFFILIATES AND PARTNERS MAKE NO REPRESENTATIONS THAT CONTENT PROVIDED ON THIS SITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

JOB SUPPORT SERVICES., LLC, IT AFFILIATES AND PARTNERS ASSUME NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS SITE.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, SHALL JOB SUPPORT SERVICES, LLC, ITS AFFILIATES OR PARTNERS, OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS SITE.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF JOBSUPPORTSERVICES.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS SITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS OF USE, YOU’RE SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF JOB SUPPORT SERVICES., LLC, ITS AFFILIATES AND PARTNERS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED US DOLLARS ($100.00).

FOR FURTHER INFORMATION ON HOW TO CONTACT JOB SUPPORT SERVICES, LLLC PLEASE FOLLOW THE CONTACT LINK ON THIS WEBSITE.

FOR QUESTIONS ABOUT THESE TERMS OF USE YOU MAY CONTACT JOB SUPPORT SERVICES, LLC BY EMAL OR UNITED STATES MAIL AS FOLLOWS:

Mailing Address:

 Attn: Customer Service

5555 Peachtree Dunwoody Rd, Suite 201 Atlanta, GA 30342

EMAIL:  [email protected]

FOR FURTHER INFORMATION ON HOW TO CONTACT JOB SUPPORT SERVICES, LLLC PLEASE FOLLOW THE CONTACT LINK ON THIS WEBSITE.