Goverment Jobs
February 13, 2020
Henry Co., Georgia
Job Type



The Georgia Department of Human Services (DHS) provides a wide range of human services designed to promote self-sufficiency, safety and we/I-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion and nearly 9,000 employees. DHS is comprised of three Divisions: The Division of Aging Services, the Division of Child Support Services, and the Division of Family and Children Services.

The Georgia Division of Family and Children Services (DFCS), a division of the Georgia Department of Human Services, investigates reports of child abuse; finds foster and adoptive homes for abused and neglected children; issues SNAP, Medicaid,TANFand childcare assistance to low-income families; helps out-of-work parents get back on their feet; and provides numerous support services and innovative programs to help families in need.

DFCSis working to implement significant child welfare reform through the Blueprint for Change plan, which is the Division's roadmap to improving the lives of the children and families we serve. It is about strong practice, a committed workforce and the authentic internal and external engagement with our staff and the community. The Blueprint for Change has three pillars:

  • Practice Model: Adoption of a practice model that will serve as the foundation to keep kids safe and strengthen families; and inclusion of guiding principles, vision and mission statement.
  • Robust Workforce Development: Increased staffing and expertise for Child Welfare and Family Independence; research-based caseload ratios; mentoring for supervisors; improved compensation based on proven competency; and development of a career path.
  • Constituent Engagement: Creation of advisory boards at state, regional and local levels; organized "roadshows" to engage the public, local stakeholders and media; and build consensus and collaboration among partners, staff, and stakeholders.
Job Description

DFCSis seeking candidates for the position ofSocial Services Specialist Supervisor.This positionreports to the Social Services Administrator/County Director and will be based in Henry County.

Pay Grade: J

Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises a social services unit that provides investigative and comprehensive case management for child/adult abuse or neglect. Directs professional staff in delivery of services, sets unit goals, and regulates workloads in accordance with agency goals. Ensures that immediate and follow-up actions for at risk clients occur in a timely manner.

Under limited supervision, theSocial Services Specialist Supervisor:

  • Manages a social services unit that provides investigative and comprehensive case management.
  • Directs professional staff in the delivery of services.
  • Establishes unit goals.
  • Regulates workloads in accordance with agency goals.
  • Ensures that immediate and follow-up actions for at risk clients occur in a timely manner.
  • Ensures efficient and timely delivery of services.
  • Directs professional staff in developing their skills, delivering quality services and documenting efforts.
  • Promotes awareness of programs within the community.
  • Performs other professional responsibilities as assigned.

Core Competencies:

  • Demonstrated successful leadership skills:
    • Leading Change: Demonstrated ability to lead change as evidenced by an ability to develop and implement an organizational vision.
    • Leading People: Demonstrated ability to achieve organizational objectives by creatively managing and motivating staff.
    • Results Driven Leadership: Demonstrated knowledge of and ability to plan, prioritize and coordinate large and complex programs.
    • Business Acumen: Demonstrated ability to properly utilize human capital, financial resources and information in a manner that instills public trust and accomplishes the organization's mission; demonstrated ability to take advantage of new technologies to enhance the effectiveness of decision making.
  • Ability to work effectively at multiple levels of the organization and with multiple project teams.
  • Excellent oral, written, presentation and interpersonal communication skills.
  • Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
  • Minimum Qualifications
    • Master's degree in Social Work from an accredited college or universityANDOne year of experience in a lead/supervisory capacity.
    • Master's degree in any behavioral science from an accredited college or universityANDtwo (2) years case management experience.*
    • Bachelor of Social Work degree from an accredited college or universityANDtwo (2) years case management experience.
    • Bachelor's degree in any behavioral scienceANDthree (3) years case management experience.*
    • One year of experience at lower level Social Svcs Spec 3 (SSP072) or position equivalent.

    Preferred Qualifications:

    Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:

    • Experience/Knowledge in all social service programs, specifically with Foster Care, of the Division of Family and Children Services.
    • Strong work experience conducting child protective services investigations.
    • Knowledge of Safety Response Model and intake policy/practice.
    • Supervisory work experience high desirable.
    Additional Information

    Employment Information

    Current State employees are subject to State Personnel Board rules regarding salary.

    The Georgia Department of Human Services (DHS) accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

    Criminal Background Checks/Applicant Privacy Rights

    All applicants may be subject to a drug screen,a motor vehicle report checkandmay be required to submit fingerprints to check for the existence of criminal history information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. Applicants have the right to challenge the contents of any criminal history record obtained for the purpose of employment with DHS. For an explanation of these rights, please read, "Applicant Privacy Rights" at: PDF reader)


    NON-CRIMINAL JUSTICE APPLICANT'S PRIVACY RIGHTS As an applicant that is the subject of a Georgia only or a Georgia and Federal Bureau of Investigation

    DHS is an Equal Opportunity Employer
    It is the policy of DHS to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

    Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

    This position is subject to close at any time once a satisfactory applicant pool has been identified.

    In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit more information.


    Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

    Health Benefits: 1-800-610-1863State Health Benefit Plan

    Flexible Benefits:1-877-342-7339GA Breeze Portal


    State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

    Employee Retirement System: 1-800-805-4609ERS Website

    Deferred Compensation

    Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

    Peach State Reserves: 1-877-342-7339ERS / Peach State Reserves

    Credit Union

    Employees are eligible to become members of theAtlanta Postal Credit UnionandGeorgia United Credit Union

    The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Office of Human Resources. Do you accept these conditions?

    • Yes
    • No
    Are you aware this position is in Henry County, Georgia?

    • Yes
    • No
    What is your highest level of education completed?

    • Doctorate
    • Master's
    • Bachelor's
    • None of the above
    How many years of case management experience do you have?

    • None
    • Less than 1 Year
    • 1-2 Years
    • 3-4 Years
    • More than 4 Years
    How many years of supervisory and/or lead worker experience do you possess? (Supervisor and/or lead worker experience must be shown under work experience on the application).]

    • None
    • Less than 1 Year
    • 1 Year
    • 2 Years
    • 3 Years
    • 4 or more Years
    Do you have ALL of the following: Possession of a valid driver's license, an automobile, and proof of automobile insurance for required work-related travel?

    • Yes
    • No
    Are you licensed or licensed eligible in Social Work for the State of Georgia?

    • Yes
    • No
    Are you a current or former State of Georgia employee?

    • Yes
    • No
    If yes, please provide your employee ID number.

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