Goverment Jobs
November 20, 2019
Oro Valley, Arizona
Job Type



Under general supervision, provides secretarial and clerical support to an assigned department or division.

  • Provides customer service, information and assistance to Town staff, visitors and others having business with an assigned department or division.
  • Assists customers with Department or Division paperwork and/or other documents.
  • Responds to requests for information and resolves questions and inquiries within the span of authority or refers to appropriate personnel.
  • Maintains files and records and types correspondence.
  • Answers telephone calls and routes calls to appropriate individuals, offices, divisions or departments and receives and delivers messages.
  • Attends and participates in meetings and records and transcribes meeting minutes.
  • Assists in the creation and distribution of agendas and packets of reports/attachments.
  • Processes revenue, payments and/or invoices.
  • Assists in front desk coverage.


  • Knowledge of Town and Department or Division policies and procedures.
  • Knowledge of customer service techniques and concepts.
  • Knowledge of personal computer hardware and software.
  • Knowledge of file and records management practices and principles.
  • Skill in assessing and prioritizing multiple tasks, projects and demands.
  • Skill in transcribing, reviewing and proofreading documents and reports.
  • Skill in working within deadlines to complete projects and assignments.
  • Skill in oral and written communication.
  • Skill in establishing and maintaining effective working relationships.
  • A high school diploma or equivalent.
  • Two (2) years experience in customer service, clerical and/or secretarial duties; OR an equivalent combination of education and experience.
  • Work is performed in an indoor environment.

Directions for Applying

Please make sure your application is complete by filling in the education and work experience sections of the application.

If you meet the minimum requirements, submit a completed Town of Oro Valley application which can be supplemented with a resume and cover letter.

If you experience any difficulties submitting your application please call 1-855-524-5627 for customer support.

Why Apply

Oro Valley is a planned community cradled in the shadows of the magnificent Santa Catalina Mountains, with hiking trails through Catalina State Park, hiking and bicycle trails throughout the Town, world-class golf courses, horseback riding and a long-valued cultural tradition, vibrant for over a thousand years. Oro Valley has received many accolades through the years and is proud to have been named: Best Places to Live in Arizona, Best Towns for Families and Best Places in America to Live and Launch a Small Business.

Oro Valley is located in northern Pima County, just three miles north of Tucson, and a quick drive to the University of Arizona and Tucson International Airport. With average high temperatures of 83.4 degrees, average lows of 53.8 degrees, the town sits at an elevation of 2,640 feet, covers more than34 square miles and has a current population of 41,011. Oro Valley was incorporated in April, 1974. Oro Valley is also quickly developing a strong reputation as home to the emerging bioscience and biotech industries. We are a young, diverse, dynamic community with a responsive government and our schools are among the finest inArizona.

The Town of Oro Valley has a council/manager form of government. Six council members and the mayor are elected for four-year terms. The town manager is appointed by town council. The Town of Oro Valley provides high-quality services including: police, planning, zoning, construction, inspection, transit services, traffic engineering, street maintenance, storm water management, flood control, water utility, parks, recreation, aquatics, library, cultural resources, economic development, constituent services, community and media relations, budget development, debt and investment management, attorney services, magistrate court and more.
Town of Oro Valley currently has a benefits program that is currently offered to employees of the Town who work 20 or more hours per week on a regular basis. (Part-time employees working at least 20 hours per week may qualify for participation in the individual plans, dependent upon the specific terms of coverage.) Please click on the following link to get a full description of all the benefits that the Town of Oro Valley offers.

Town of Oro Valley Benefits Guide 2019/2020

Do you have a high school diploma or equivalent?

  • Yes
  • No
Do you have two (2) years' experience in customer service, clerical and/or secretarial duties; OR an equivalent combination of education and experience. Please explain.

    * Required Question

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