Under the direct supervision of the Refugee Health Screening Program Outreach Manager, the Nurse Navigator will provide nursing, clinical case management, and other services within scope of practice to refugee patients arriving requiring medical assistance.
Duties and Responsibilities:
Case Management Coordination, Referral, and Follow-up
- Serves as a liaison for the newly arrived refugees between the Resettlement Agencies, HCPH RHSP, social services, and other healthcare providers.
- Ensures all refugees who test positive for exposure to TB are referred to the appropriate referral provider.
- Receives, reviews, and prioritizes all laboratory results and ensures all abnormal laboratory values are documented in the EMR.
- Ensures abnormal laboratory values are flagged and reviewed by the RHSP mid-level providers or Program Director for referrals or treatment as indicated.
- Monitors, tracks and follows up on abnormal test results/findings/missed appointments by telephone, postal correspondence, or home visits.
- Ensures that Notifiable Conditions are reported to the appropriate public health agency such as the City of Houston TB Program, HCPH TB and Epidemiology Programs.
- Ensures transportation and translation services are provided for the patients at their initial referral appointment.
- Assists with patient screening (i.e. drawing blood, testing urine, taking/recording vital signs, heights and weights, vision and hearing assessment).
- Interviews and records pertinent medical/socioeconomic patient information in the EMR for the physician assessment.
- Provides patient individualized health education /counseling.
- Presents group health education sessions when indicated.
- Assists with control of patient flow through the facility during clinic visits.
- Administers/dispenses prescribed medication according to Pharmacy D regulations.
- Gives age appropriate immunizations.
- Discharges patients from the clinic following the medical providers' care plan and instructions.
- As an integral member of the Disease Control and Medical Epidemiology Section (and Harris county as a whole), the employee collaborates and assists in other disease control and/or nursing activities from time to time as the need arises.
Quality Assurance Activities / Other
- Evaluates and documents staff performance based on clinical chart reviews.
- Evaluates and documents staff skills validation.
- Participates in collecting patient satisfaction surveys.
- Participates in staff meetings and case conferences, including giving oral reports on patient care activities.
- Participate in Quality Management activities related to clinical care, key performance indicators and overall program objectives.
- Performs other duties as assigned, including special tasks involved in responding to an emergency event.
If you need special services or accommodations, please call (713) 274-5445 or email [email protected]
- Associates Degree in Nursing from an accredited school; and
- Licensed by the State of Texas to practice as a Registered Nurse.
- Current CPR certification.
- Three (3) years of nursing experience in public health, community healthcare, and/or medical office setting.
- Basic proficiency with Microsoft Office Suite.
NOTE: Qualifying education, experience, knowledge and skills must be clearly stated on your application's employment history. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the Hiring Department for consideration. Preferences
- Experience working with Epic Electronic Health Record software.
- Bilingual (English/Spanish/Arabic or other language).
- 40 Hours/ Week
- Commensurate with Experience
- Based on 26 Pay Periods
Additional Information - Core Competencies
- Understands the organizational mission.
- Understands ethics and public good;is concerned with public trust.
- Demonstrates respect for the opinions and beliefs of others.
- Demonstrates a sense of responsibility for the success of the group.
- Collaborates with others to improve quality and address needs.
- Ability to adapt to change.
Interpersonal Abilities/Personal Characteristics
- Uses sound judgment.
- Organizes and maintains work environment to allow for maximum productivity.
- Communicates clearly and effectively, both orally and in writing.
- Written and verbal English competency.
- Ableto read and follow directions.
- Life Insurance
- Long-term disability
- Employee Assistance Program
- 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
- 10 county holidays plus one (1) floating holiday
- Professional development opportunities
- Dependent Care Reimbursement Plan
- Healthcare Reimbursement Account
- 457 Deferred Compensation Plan
- Retirement pension (TCDRS)
- Flexible schedules (varies by department)
- Transportation Assistance (Metro RideSponsor Program)
- Flexible schedules (varies by department)
In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
- Associates degree in Nursing
- Associates degree in an unrelated field
- Bachelors degree or higher in Nursing
- Bachelors degree or higher in an unrelated field, Associates degree in Nursing
- Bachelors degree or higher in an unrelated field
- None of the above
- Less than three years
- Three years, but less than four
- Four years, but less than five
- Five years, but less than six
- Six or more years
- I do not have this experience
- Entry Level
- Not proficient
- I am not bilingual
* Required Question