Goverment Jobs
December 17, 2019
Houston, Texas
Job Type


Position Description

Under the direct supervision of the Refugee Health Screening Program Outreach Manager, the Nurse Navigator will provide nursing, clinical case management, and other services within scope of practice to refugee patients arriving requiring medical assistance.

Duties and Responsibilities:
Case Management Coordination, Referral, and Follow-up

  • Serves as a liaison for the newly arrived refugees between the Resettlement Agencies, HCPH RHSP, social services, and other healthcare providers.
  • Ensures all refugees who test positive for exposure to TB are referred to the appropriate referral provider.
  • Receives, reviews, and prioritizes all laboratory results and ensures all abnormal laboratory values are documented in the EMR.
  • Ensures abnormal laboratory values are flagged and reviewed by the RHSP mid-level providers or Program Director for referrals or treatment as indicated.
  • Monitors, tracks and follows up on abnormal test results/findings/missed appointments by telephone, postal correspondence, or home visits.
  • Ensures that Notifiable Conditions are reported to the appropriate public health agency such as the City of Houston TB Program, HCPH TB and Epidemiology Programs.
  • Ensures transportation and translation services are provided for the patients at their initial referral appointment.

Clinical Activities

  • Assists with patient screening (i.e. drawing blood, testing urine, taking/recording vital signs, heights and weights, vision and hearing assessment).
  • Interviews and records pertinent medical/socioeconomic patient information in the EMR for the physician assessment.
  • Provides patient individualized health education /counseling.
  • Presents group health education sessions when indicated.
  • Assists with control of patient flow through the facility during clinic visits.
  • Administers/dispenses prescribed medication according to Pharmacy D regulations.
  • Gives age appropriate immunizations.
  • Discharges patients from the clinic following the medical providers' care plan and instructions.
  • As an integral member of the Disease Control and Medical Epidemiology Section (and Harris county as a whole), the employee collaborates and assists in other disease control and/or nursing activities from time to time as the need arises.

Quality Assurance Activities / Other

  • Evaluates and documents staff performance based on clinical chart reviews.
  • Evaluates and documents staff skills validation.
  • Participates in collecting patient satisfaction surveys.
  • Participates in staff meetings and case conferences, including giving oral reports on patient care activities.
  • Participate in Quality Management activities related to clinical care, key performance indicators and overall program objectives.
  • Performs other duties as assigned, including special tasks involved in responding to an emergency event.
Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call (713) 274-5445 or email [email protected]

  • Associates Degree in Nursing from an accredited school; and
  • Licensed by the State of Texas to practice as a Registered Nurse.
  • Current CPR certification.
  • Three (3) years of nursing experience in public health, community healthcare, and/or medical office setting.
  • Basic proficiency with Microsoft Office Suite.

NOTE: Qualifying education, experience, knowledge and skills must be clearly stated on your application's employment history. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the Hiring Department for consideration. Preferences

  • Experience working with Epic Electronic Health Record software.
  • Bilingual (English/Spanish/Arabic or other language).
General Information


  • 40 Hours/ Week


  • Commensurate with Experience
  • Based on 26 Pay Periods
  • Houston

Additional Information - Core Competencies

Organizational Leadership

  • Understands the organizational mission.
  • Understands ethics and public good;is concerned with public trust.
  • Demonstrates respect for the opinions and beliefs of others.


  • Demonstrates a sense of responsibility for the success of the group.
  • Collaborates with others to improve quality and address needs.


  • Ability to adapt to change.

Interpersonal Abilities/Personal Characteristics

  • Uses sound judgment.
  • Self-motivated.
  • Organizes and maintains work environment to allow for maximum productivity.


  • Communicates clearly and effectively, both orally and in writing.
  • Written and verbal English competency.
  • Ableto read and follow directions.
Due to a high volume of applications positions may close prior to the advertised closing date.

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offeredonlyto employees inregular (full-time)positions:
  • Medical
  • Dental
  • Vision
  • Wellness
  • Life Insurance
  • Long-term disability
  • Employee Assistance Program
  • 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
  • 10 county holidays plus one (1) floating holiday
  • Professional development opportunities
  • Dependent Care Reimbursement Plan
  • Healthcare Reimbursement Account
  • 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time)employment and may be available topart-time employees:
  • Retirement pension (TCDRS)
    • Flexible schedules (varies by department)
      • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:
Which of the following best describes your highest level of education completed as it relates to this position?

  • Associates degree in Nursing
  • Associates degree in an unrelated field
  • Bachelors degree or higher in Nursing
  • Bachelors degree or higher in an unrelated field, Associates degree in Nursing
  • Bachelors degree or higher in an unrelated field
  • None of the above
Please describe your educational background including the level of education completed, area of study, and completed major and minor programs.

    Are you currently licensed by the State of Texas to practice as a Licensed Registered Nurse?

    • Yes
    • No
    Please provide your Nursing license information to include the date of issue and expiration date below. If you do not have this license, type "none" in the space provided.

      Are you currently CPR certified?

      • Yes
      • No
      Which of the following best describes your nursing experience in public health, community healthcare, clinical, and/or medical office setting? (To be considered, qualifying experience must be clearly documented on your application's employment history).

      • Less than three years
      • Three years, but less than four
      • Four years, but less than five
      • Five years, but less than six
      • Six or more years
      • I do not have this experience
      Please describe your nursing experience working in public health, community healthcare, clinical, and/or a medical office setting. If you do not have this experience, type "none" in the space provided.

        Which of the following describes your level of proficiency using a personal computer and common office software? Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

        • Advanced
        • Intermediate
        • Basic
        • Entry Level
        • Not proficient
        Do you have experience working with Epic Electronic Health Record software?

        • Yes
        • No
        Please describe what type of experience you have in working with Epic Electronic Health Record software. If you do not have this experience, type "none" in the space provided.

          Which of the following languages are you bilingual? Select all that apply.

          • English
          • Spanish
          • Arabic
          • Other
          • I am not bilingual
          If other, please list the language(s) in the space provided. Otherwise please type "N/A" in the space provided.

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