Goverment Jobs
April 15, 2019
Allen, Texas
Job Type



The purpose of this position is to facilitate the provision of recreational activities for City citizens. This is accomplished by providing numerous forms of customer service at athletic facilities. Other duties may include registering citizens for classes, camps and activities, processing POS transactions, registering citizens for membership, assisting in opening and closing duties, maintaining the facility, providing various administrative services and interfacing with other City employees and citizens. This position does not provide direction to other employees.
Essential Functions

The information listed below is intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

  • Provides customer service by greeting members, answering and directing phone calls, providing facility information, including class schedules, hours of operation and policies, distributing equipment, supervising member activities within facility and by answering member questions and concerns.
  • Registers citizens for classes, camps and activities by operating membership software, entering data, taking payments, filing records and providing members with pertinent information regarding the facility and registration.
  • Processes POS transactions by operatingACTIVE Software, entering and recording sales transactions and taking payments.
  • Registers citizens for membership by operatingACTIVE software, ensuring necessary paperwork is completed and filed, entering information into computer system and accepting payments.
  • Assists in opening and closing facilities by organizing front desk work area, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions.
  • Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems.
  • Provides various administrative services by ensuring safety in front lobby, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services.
Job Requirements

Formal Education / Knowledge

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. High School diploma required or equivalency (GED).

No experience required.

Certification and Other Requirements
First Aid and CPR Certification. If not currently held, must be obtained within 3 months from date of hire.

Work Schedule
Work Schedule: 2-6 p.m. Monday-Friday. Scheduled hours may vary.

Supplemental Information


Basic - Ability to recognize meaning of common two- or three-syllable words. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.

Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Receives directions: The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results with some discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion.

Supervisory / Organizational Control
Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action.

Interpersonal / Human Relations Skills
Discussion Frequent: From 21% to 50% of work time.

There are no benefits available for this position.

In the questions that follow, you will be asked for information about your education and work history. Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Please be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will deem your application "Incomplete", so please be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate box below:

  • Yes
  • No
Are you currently employed by or have you worked for the City of Allen in the past?

  • Yes
  • No
Do you have a high school diploma or GED?

  • Yes
  • No
Do you have your CPR/First Aid Certification or are you able to obtain within 3 months of hire? (All certifications must be listed in the certification section of the application)

  • Yes
  • No
Are you able to work a varied schedule to include working mornings, afternoons, evenings and weekends?

  • Yes
  • No

* Required Question

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