Goverment Jobs
December 3, 2018
Job Type


The Position

Permit Technician(Planning Department)

Due to the high volume of applications anticipated for this recruitment, the following procedures will apply:

  • Separate Promotional and Open (external) Eligibility Lists will be established.
  • The Promotional Eligibility List will be comprised of current City employees (full or part-time) who meet the minimum qualifications and successfully complete any required selection processes.
  • The Open Eligibility List will consist of external applicants who meet the minimum qualifications and successfully complete any required selection processes.
  • The City reserves the right to limit the number of external applications accepted to the first fifty (50) applications.
  • The hiring department will consider the Promotional Eligibility List prior to considering candidates on the Open Eligibility List.

Are you looking to make a positive impact byhelping toshape the future of acommunity? The City of Ontario's Planning Department has an exciting opportunity for a Permit Technician.The Permit Technician performs technical work involving the processing ofpermit applications, calculating fees,reviewing applications and plans for completeness and compliance, and maintaining complex records.

The ideal candidate for this position will thrive in a fast paced environment and possess exceptional interpersonal, administrative, and technical review skills.The successful candidate will becommitted to the community by providing excellent customer service through teamwork,communication, and responsiveness. Additionally, the successful candidate will be a role model for the City's Approach to Public Service - Commitment to the Community, Achieving Excellence Through Teamwork, and Doing the Right Thing the Right Way ? and emulate the qualities of a 5 Tool Player ? Leader, Thinker, Operator, Communicator, and Public Servant.

The Planning Department

The Planning Department plays a critical role in achieving the City Council's goals and objectives relative to land use, urban design, and the quality and sustainability of the built environment. Our team focuses on development that enhances value, quality of life, and complete community. The Planning Department is comprised of three divisions: Administration; Land Development (includes Entitlements, Landscape and Airport Planning);and Advance Planning (includes Historic Preservation, Healthy Ontario and General Plan).

The City is a natural hub for industry and commerce. Ontario is one of the oldest and fastest growing communities in the Inland Empire and continues to prosper because of its people. At 167,000 residents, up 3 percent since 2010, the U.S. Census Bureau predicts Ontario's population will double by 2035. From new construction and historic preservation efforts in the downtown area, to the long anticipated development of Ontario Ranch (8,200 acres of former Agriculture Preserve), which is to be developedwith approximately 47,000 residential units, over 15.5 million square of commercial/office development and 20 million square feet of industrial development.

The City of Ontario

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full- time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including: Police, Fire, Administrative Services, Community Life & Culture, Development, Economic Development, Housing & Neighborhood Preservation, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,200 full-time and 200 part-time diverse and talented employees who work to support a common goal of providing excellent service to the community.

We also invite you to learn more about the City of Ontario by reviewing the City'swebsite. A few useful links are also listed below:

Approach to Public Service(Core Values for City of Ontario employees) about City of Ontario employee benefit plans)

The Ontario Plan(The City's Comprehensive Business Plan for Development)

Examples of Essential Functions

The essential functions typically performed by the Permit Technician include the following:

  • Provides customer service and information regarding General Plan and zoning, andpermit procedures and policies to the public.
  • Receives and processes development, temporary use permit, sign permit, and business licenseapplications and forms; calculates and collects fees and issues permits in accordance with established procedures.
  • Explains plan review corrections to architects, engineers, and contractors and provides information in response to code-related inquiries.
  • Coordinates permit activities with Planning Department staff, other City departments, and outside agencies.
  • Performs data-entry and maintains records utilizing electronic and manual record keeping systems.
  • Responds to inquiries and/or permit discrepancies.
  • Routes plans to other departments according to prescribed procedures.
  • Reviews minor construction plans such as patio covers, swimming pool, walls, and other small improvement projects for compliance with Development Code requirements.
Qualification Guidelines


High school diploma or recognized equivalent.


One year of experiencein office, field, or technical support work specifically related to reviewing construction plans and/or issuing related permits.


Public agency experience; experience withautomated permitting systems such as Accela;College level course work in Urban Planning, Architecture, Landscape Architecture or a closely related field.

Supplemental Information

How to Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position usinggovernmentjobs.comyou will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position.It is suggested that your application include the following:

  • List any relevant experience and education that demonstrates thatyouqualify for the position.
  • List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
  • Separately list each position held, including different positions with the same employer.

A resume may be attached to your applicationbut will not substitute for theproper completion of your application. Applications that are not properly completedmay berejected.

Supplemental Question

To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you presentyour qualifications for this position.This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "" or "" If you change your email address after submitting your application please visit and update your profile.

Frequently Asked Questions

Ifyou have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.

In accordance with theTeamsters Local 1932Memorandum of Understanding, in addition to the monthly salary, as of January 1, 2018 the City provides:

MEDICAL INSURANCE:The City provides up to $1,607.06 per month toward family coverage; 10 plan choices.

DENTAL INSURANCE:City contribution of $45 per month if elected; 3 plan choices.

VISION CARE:City contribution up to $5.18 per month for basic level if elected; 2 plan choices.

SHORT TERM DISABILITY:City paid premium 66 2/3% of salary up to $1,500 per week.

LONG TERM DISABILITY:City pays 100% of the premium, up to $6,500 a month.

LIFE INSURANCE:The City provides Life Insurance and Accidental Death & Dismemberment (AD&D) coverage.
RETIREMENT:A generous retirement plan provided through the California Public Employees Retirement System (CalPERS). Pursuant to the California Public Employees' Pension Reform Act (PEPRA) of 2013, the retirement formula for new CalPERS members is 2% at 62. The employee pays a required retirement contribution of 6.25% of their applicable compensation.

The retirement formula for individuals who became CalPERS members or are members of a reciprocal retirement plan before January 1, 2013 is 2.5% at 55. This formula applies to City of Ontario employees in full-time positions prior to the date above as well as current CalPERS members or members of reciprocal public sector retirement plans who begin employment with the City within six months of separating from another CalPERS or a reciprocal member agency.

The City of Ontario participates in Social Security. Employees meeting the requirements above will make a retirement plan contribution of 6.25% of their applicable compensation. The City makes the remaining retirement employee contribution on behalf of the employee.

Please contact the Human Resources Department for any questions regarding retirement.

TUITION REIMBURSEMENT:$700 annual tuition reimbursement for job-related academic courses.

VACATION:80 hours accrued in first year

SICK LEAVE:Up to 96 hours per year

HOLIDAYS:13 paid holidays per year

ADDITIONAL BENEFITS:Section 125 Flexible Spending Account (FSA); Ontario Public Employees Credit Union; Employee Assistance Program (EAP)

MODIFIED AGENCY SHOP AGREEMENT:Each employee in this classification shall become a member and pay dues toTeamsters Local 1932through payroll deduction as described in the Modified Agency Shop agreement.

For additional information regarding the benefits listed above please

Please describe your previous work experience interacting with the public.

    Please describe your previous work experience related to automated permitting systems.

      Please describe your previous work experience interacting with other agencies, firms, or another internal department.

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