Goverment Jobs
Published
December 20, 2019
Location
City Of Anaheim, California
Job Type

Description

Description

TheCity of Anaheim Public Works Departmentis seeking a dynamicPart TimePermit Technician I to support the customer service counter. The Part Time Permit Technician I is responsible for providing customer assistance and service regarding permit application requirements and procedures, routing ofplans to appropriate staff for review, and issuing permits according to established procedures. Ideal candidates will have strong computer skills, be highly team-oriented,have exceptional attention to detail, and will be thoroughly experienced in modern office procedures and technology.

The Public Works Engineering Public Counter is a customer-centric unit focused on providing high caliber information and assistance to the general public, contractors, and engineers. As one of the front-line representatives for the City, the unit strives to provide a quality customer service experience.

This is a part-time position usually averaging 30 hours per week. A minimum number of hours is not guaranteed.
Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

  • Provide information and assistance to the general public, contractors, engineers at the permit counter and over the phone regarding permit application requirements and processes, Public Works standards and regulations, plan requirements and permit fees.
  • Receive and review permit applications, reports and related drawings for accuracy, completeness and compliance with established regulations; issue and record approved permits; calculate, collect fees and reconcile daily receipts; categorize permit by type, and revenue collected.
  • Receive plan check submittals; route plans as appropriate for checking; receive approved plans to calculate fees; inform customers, builders, and developers of plan check status by researching an automated system, case logs, and associated files.
  • Coordinate with appropriate City staff project requirements and submittals.
  • Prepare and maintain a variety of records related to the permit and case files.
  • Receive plans and issue permits for the permit parking program, right of way construction, grading and/or drainage improvements. Ability to view and interpret basic GIS utility and right-of-way maps.
  • Perform related duties and responsibilities as required.
Qualifications

Candidates must have one year administrative support or customer service experience, including experience reviewing public works code requirements. Direct contact with the public is desirable.

Candidates must have knowledge of principles and practices of permit application review, modern office procedures, methods and equipment, including computers; data filing and retrieval; principles of basic report preparation; principles and procedures of record keeping; customer service methods and techniques.

Candidates must demonstrate the ability to understand and interpret ordinances and regulations; learn to analyze and review permit applications; respond to requests and inquiries from the general public; operate office equipment including computers, an automated tracking system and a variety of software programs including spreadsheet applications; maintain accurate records and files; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Supplemental Information

This is a part-time position usually averaging 30 hours per week. A minimum number of hours is not guaranteed.

IMPORTANTAPPLICATIONINFORMATIONANDINSTRUCTION

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, January 6, 2019 at 8:00AM.Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.

The selection process may include, but is not limited to, a skills assessment and oral interview.

The department anticipates having oral interviews on Wednesday, January 15, 2020.

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates mustbe specific and complete in describing their qualifications for this position. Failure to state all pertinent information may leadto elimination from consideration. Stating "See Resume"is not anacceptable substitute for a completed application.

The successful candidate will be required to undergo a reference / background check (to includea conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation toestablish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on yourapplication. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

Equal Opportunity Employer

RETIREMENT ? Anaheim employees become members of the California Public Employees' Retirement System (CalPERS).
Employees hired prior to or after January 1, 2013, who are an existing CALPERS member or a member of an agency with reciprocity with the City of Anaheim, will be enrolled in the 2.7% @ 55 CalPERS retirement benefit formula.
Employees hired after January 1, 2013, who have never been a CALPERS member, or is a member of a retirement system (CalPERS or reciprocal) but has a break in service longer than six (6) months, will be enrolled in the 2% @ 62 CALPERS benefit formula.
Members are eligible for a pension at retirement with five or more years of full ? time equivalent service and age 62.
Employees hired on or after January 1, 2013, who have never been a CALPERS member, or is a member of a retirement system (CalPERS or reciprocal) but has a break in service longer than six (6) months, will be enrolled in the 2% @ 62 CALPERS benefit formula.

Employees' shall contribute 8% of the employee contribution rate and 4% of the employer contribution, for a total of 12%.

Employees hired after March 31, 1986 pay 1.45% contributions towards the Medicare Plan. The City does not participate in Social Security.

DEFERRED COMPENSATION PLAN (457): The City of Anaheim enrollspart?time 20-Houremployees in a Deferred Compensation Plan (457).Employees contribute 7.5% of their earnings (before taxes).
01
The following Supplemental Questionnaire is part of the examination for this position and will be used to evaluate your qualifications. Based upon the application and responses to the supplemental questionnaire, the best qualified candidates will be invited to participate in the recruitment process. Please read each question carefully and provide a thorough and complete response, detailing your education and work experience. Failure to fully detail all experience or stating experience in response to the supplemental questions but not listing the experience in the application, copy/pasting information, or responses such as "See Resume" or "See Application" will result in your application not being considered. You will not have an opportunity to provide additional information if your application is not selected to proceed in the recruitment process, so you should be sure to detail all relevant education and work experience within your application and supplemental questionnaire.

Do you understand this statement?

  • Yes
  • No
02
This is a part time position, averaging 30 hours per week with no minimum number of hours guaranteed. Candidates must be available to be scheduled between the hours of 11AM - 5PM, Monday to Friday.

Do you understand this requirement?

  • Yes
  • No
03
How many years of experience do you have providing administrative support?

  • I do not have this experience.
  • Less than one year
  • At least one year but less than 2 years
  • At least 2 years, but less than 3 years
  • At least 3 years or more
04
How many years of experience do you have providing customer service in a front line and fast-paced environment?

  • I do not have this experience.
  • Less than one year
  • At least one year but less than 2 years
  • At least 2 years, but less than 3 years
  • At least 3 years or more
05
Describe in detail your customer service experience in a front line and fast-paced environment. Please include in your response the employer name, years of experience and duties you performed. If none, type N/A.

    06
    Do you possess customer service experience assisting customers over the phone with multiple phone lines?

    • Yes
    • No
    07
    Describe in detail your customer service experience assisting customers over the phone with multiple phone lines. Please include in your response the employer name, years of experience and duties you performed. If none, type N/A.

      08
      Have you worked for a Government agency?

      • Yes
      • No
      09
      Describe in detail your experience working with a government agency. Please include in your response the employer name, years of experience and duties you performed. If none, type N/A.

        10
        Describe in detail your work experience in data entry. Please provide a specific assignment that you have completed where data entry was the primary focus and software program used. If none, type N/A.

          11
          How many years of experience do you have reviewing basic public works code requirements?

          • I do not have this experience.
          • Less than one year
          • At least one year but less than 2 years
          • At least 2 years, but less than 3 years
          • At least 3 years or more
          12
          Describe in detail your work experience in viewing basic public works code requirements. If none, type N/A.

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