Goverment Jobs
Published
May 15, 2019
Location
City Of Anaheim, California
Category
Job Type

Description

Description

THISISANADVANCEDNOTICEOF ANEMPLOYMENTOPPORTUNITY.

Online applications will be accepted for this opportunity from 8:00amTuesday, May 28, 2019 until 5:00pmThursday, May 30, 2019.

Applicants must return to this posting between 8:00amTuesday, May 28, 2019 and 5:00pmThursday, May 30, 2019 to apply.

TheCity of Anaheim Public Works Departmentis seeking aPart Time Office Specialist IIto support the Operations Division. The Part Time Office Specialist II will perform varied clerical duties, provide customer service assistance in-person as well as over the phone, and support multiple staff members simultaneously.

Qualified candidates will possess two (2) years of clerical experience in a professional environment, including experience with providing excellent customer service. Candidate must be proficient in Microsoft Excel. Candidates must demonstrate the ability to type at a net corrected speed of 40 words per minute (WPM). Bilingual in English and Spanish (read/speak/write) is required.

The ideal candidate will be a leader in providing excellent customer service, is highly analytical, extremely organized, possess excellent written/verbal communications skills and is able to multi-task and work effectively in a team environment.

This is a part-time position usually averaging 30 hours per week. A minimum number of hours is not guaranteed. Candidates must be available to be scheduled to work between the hours of 7AM - 5PM, Monday to Friday and weekends.

TheDepartment of Public Worksis dedicated to delivering engineering services that provide the Anaheim community with pride in their City and its work force. Whether it's designing a street construction project, applying innovative traffic management techniques to solving Anaheim's traffic problems, or maintaining the City's streets, sewers and sidewalks,Public Worksprovides a myriad of comprehensive services to meet a variety of the City's infrastructure, maintenance, and development needs.

Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

  • Depending upon area of assignment, responsibilities and duties may include, but are not limited to the following:
  • Act as a receptionist to the public, take and respond to a high volume of phone calls, screen inquiries, take messages, schedule appointments and answer questions requiring an understanding of policies and procedures of the work unit.
  • Maintain radio communication with field personnel.
  • Type forms, schedules, reports, lists, general correspondence, manuscripts, charts, graphs, contracts and statistics.
  • Type, file, record, compute and maintain confidential and privileged information. Compose routine correspondence.
  • Utilize modern office equipment, media, and computer applications specific to the assigned unit in order to input, maintain, retrieve, transfer, and communicate confidential and privileged information.
  • Compose routine correspondence.
  • Proofread materials for clerical accuracy and spelling.
  • Copy, collate, staple and otherwise bind a variety of materials.
  • File materials into and retrieve materials from established filing systems and develop standard office filing systems for record storage and retrieval.
  • Research readily available information requiring some interpretive judgment and tally and compile information for reports using a computer, typewriter or related software.
  • Maintain records of the unit concerning purchases, budget accounts and inventory; requisition office supplies.
  • Maintain records of staff attendance and absences; compile and submit periodic reports for payroll purposes.
  • Transcribe cassette tapes of dictated correspondence, reports, interviews, legal documents, lists and related materials using modern office equipment and computer software.
  • Receive, open, date stamp and distribute incoming mail and processes outgoing mail.
  • Maintain and post data to logs, lists, ledgers, follow-up files and other records of the unit; check and compare records and documents for accuracy.
  • Make routine mathematical calculations.
  • Maintain calendars and schedules of appointments, meetings, room use, equipment use and events.
  • Bilingual in English and Spanish required.
  • Perform related duties and responsibilities as required.
Qualifications

Experience:Two (2) years of clerical experience in a professional environment, including experience with providing excellent customer service. Candidate must be proficient inMicrosoft Excel. Candidates must demonstratethe ability to type at a net correctedspeed of 40 words per minute (WPM).Bilingualin English and Spanish (read/speak/write) is required.

Knowledge of:Modern office procedures, practices, and equipment; personal computer hardware and software, including word processing, spreadsheet, and database programs; English usage, spelling, grammar and punctuation; basic math; and record keeping methods.

Ability to:Keyboardat a net corrected speed of 40 words per minute from clear copy; learn to efficiently operate a computer terminal and use associated software; accurately transcribe recorded information into a readable format; effectively answer and process telephone calls; read, understand and apply moderately difficult materials; prepare accurate and clearly understood statistical reports; understand and carry out oral and written instructions; understand pertinent procedures and functions quickly and apply them without immediate supervision; maintain confidentiality; handle multiple priorities, organize workload, and meet strict deadlines; establish and maintain effective relationships with those contacted in the course of work; maintain professionalism, courtesy, and composure at all times, including stressful situations.For public contact positions, incumbents must have the ability to interact with a wide variety of clientele while retaining a professional work environment.

License/Certification Required:Possession a valid California Class C Driver's License by date of appointment.

Supplemental Information

This is a part-time position usually averaging 30 hours per week. A minimum number of hours is not guaranteed. Candidates must be available to be scheduled to work between the hours of 7AM - 5PM, Monday to Friday and weekends.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Online applications will be accepted for this opportunity from 8:00amTuesday,May 28, 2019 until 5:00pmThursday, May 30, 2019.

Applicants must return to this posting between 8:00amTuesday,May 28, 2019 and 5:00pmThursday, May 30, 2019 to apply.

The selection process may include, but is not limited to, a skills assessment and oral interview.

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates mustbe specific and complete in describing their qualifications for this position. Failure to state all pertinent information may leadto elimination from consideration. Stating "See Resume"is not anacceptable substitute for a completed application.

The successful candidate will be required to undergo a reference / background check (to includea conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation toestablish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on yourapplication. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

Equal Opportunity Employer

RETIREMENT ? Anaheim employees become members of the California Public Employees' Retirement System (CalPERS).
Employees hired prior to or after January 1, 2013, who are an existing CALPERS member or a member of an agency with reciprocity with the City of Anaheim, will be enrolled in the 2.7% @ 55 CalPERS retirement benefit formula.
Employees hired after January 1, 2013, who have never been a CALPERS member, or is a member of a retirement system (CalPERS or reciprocal) but has a break in service longer than six (6) months, will be enrolled in the 2% @ 62 CALPERS benefit formula.
Members are eligible for a pension at retirement with five or more years of full ? time equivalent service and age 62.
Employees hired on or after January 1, 2013, who have never been a CALPERS member, or is a member of a retirement system (CalPERS or reciprocal) but has a break in service longer than six (6) months, will be enrolled in the 2% @ 62 CALPERS benefit formula.

Employees' shall contribute 8% of the employee contribution rate and 4% of the employer contribution, for a total of 12%.

Employees hired after March 31, 1986 pay 1.45% contributions towards the Medicare Plan. The City does not participate in Social Security.

DEFERRED COMPENSATION PLAN (457): The City of Anaheim enrollspart?time 20-Houremployees in a Deferred Compensation Plan (457).Employees contribute 7.5% of their earnings (before taxes).
01
The following Supplemental Questionnaire is part of the examination for this position and will be used to evaluate your qualifications. Based upon the application and responses to the supplemental questionnaire, the best qualified candidates will be invited to participate in the recruitment process. Please read each question carefully and provide a thorough and complete response, detailing your education and work experience. Failure to fully detail all experience or stating experience in response to the supplemental questions but not listing the experience in the application, copy/pasting information, or responses such as "See Resume" or "See Application" will result in your application not being considered. You will not have an opportunity to provide additional information if your application is not selected to proceed in the recruitment process, so you should be sure to detail all relevant education and work experience within your application and supplemental questionnaire.

Do you understand this statement?

  • Yes
  • No
02
This position is part-time, averaging 30 hours per week with no minimum hours guaranteed. Candidates must be available to be scheduled between the hours of 7AM and 5PM, Monday to Friday and weekends.

Do you understand this requirement?

  • Yes
  • No
03
This position requires a typing speed of 40 net corrected words per minute (WPM). In order to satisfy the typing speed requirement, candidates who are moving forward in the process will receive an email notification instructing them to provide certification of this requirement. Typing certifications can be obtained from such resources as employment assistance agencies, Workforce Development Centers, colleges/universities, adult schools, and temporary staffing agencies. The typing assessment must be proctored in-person and not be from an online/internet test. The following information must be on the typing certificate:
1. Your name
2. The name of the issuing agency, the proctor's name, and contact details for verification
3. The date of the test taken (must be within 1 year)
4. The length of the test (must be at least a 5 minute test)
5. The result must indicate net corrected typing speed of 40 WPM or higher.

Do you understand this requirement?

  • Yes
  • No
04
Along with excellent English communications skills, are you fluent in Spanish (read/speak//write)?

  • Yes
  • No
05
How many years of clerical work experience in a professional environment do you possess?

  • None
  • Less than 1 year
  • At least 1 year, less than 2 years
  • At least 2 years, less than 3 years
  • At least 3 years, less than 4 years
  • At least 4 years or more
06
Describe in detail your clerical work experience in a professional environment. Please indicate the following:
1. Where you received this experience
2. When you received this experience
3. Your role/duties while in this position
If none, type N/A.

    07
    Do you possess experience providing exceptional customer service in-person and over the phone?

    • Yes
    • No
    08
    Describe in detail your experience in providing exceptional customer service experience in-person and over the phone. Please indicate the following:
    1. Where you received this experience
    2. When you received this experience
    3. Your role/duties while in this position
    If none, type N/A.

      09
      Do you possess experience with accounting and purchasing?

      • Yes
      • No
      10
      Describe in detail your experience with accounting and purchasing. Please indicate the following:
      1. Where you received this experience
      2. When you received this experience
      3. Your role/duties while in this position
      If none, type N/A.

        11
        What is your level of competency in utilizing Microsoft Word?

        • None, I do not know how to use it.
        • Basic, I can create new documents and insert/delete/cut/copy/paste text.
        • Intermediate, I can format text, apply styles, insert tables, track changes, and use templates.
        • Advanced, I can utilize mail merge, apply themes, customize form letters, and modifying XML options.
        12
        What is your level of competency in utilizing Microsoft Excel?

        • None, I do not know how to use it.
        • Basic, I can insert rows, columns, and input numbers.
        • Intermediate, I can use formulas, filter data, format cells, and create charts/graphs.
        • Advanced, I can utilize pivot tables, create array formulas, and solve algebraic equations.
        13
        Do you possess a valid California Class C Driver's license?

        • No, and I am unable to obtain one.
        • No, but I am able to obtain one by date of appointment.
        • Yes, I possess a valid California Class C Driver's License.

        * Required Question

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