If you are looking for a challenging position that requires patience, empathy, and multi-tasking in a very fast paced environment, this may be the job for you. Please see the supplemental questions for a further peek into the exciting world of Library employment.
Under supervision, to perform specialized support activities requiring knowledge and experience in the area of assignment. Duties might include: developing and preparing a variety of correspondence, reports, and documents; serving as a lead to lower levels; training new employees; and, gathering data and statistics. Incumbents may supervise employees in lower levels in the office services series.
This is the third level of the office services series. The Office Services Specialist is distinguished from the Office Services Technician by its specialized support activities requiring extensive knowledge and experience in the area of assignment. The Office Services Specialist is distinguished from the Senior Office Services Specialist, which analyzes a variety of information and data.Essential Functions
- May serve as a lead, to include assigning and monitoring work, training employees on work methods, and providing direction.
- May supervise support staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.
- Responds to requests for information from the general public, other internal departments, and employees; investigates customer complaints.
- Gathers data and statistics for assigned area of responsibility; prepares draft copies of related reports.
- Prepares meeting agendas; assembles agenda packets; attends meetings and takes minutes; distributes meeting minutes to appropriate individuals.
- Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; distributing mail; making photocopies; typing; and, word processing.
- Prepares a variety of documents by typing, performing data entry or word processing.
- Processes a variety of forms and paperwork, using established procedures; receives monies from customers; prepares and disseminates receipts to appropriate individuals; prepares related bank deposits.
- Files documents alphabetically, numerically, or by other prescribed method; maintains departmental records; coordinates records retention activities for assigned department.
- Proofreads, edits, and updates a variety of documents.
- Performs other duties of similar nature or level as required.
Certification of Typing/Keyboarding speed of 50 net words per minute
APPLICANTS MUST ATTACH a copy of their typing/keyboard certificate, issued within the last two years, verifying a speed of fifty (50) net words per minute to their application by the application by the finalfiling deadline. Certificates must conform to the testing standards adopted by the Civil Service Commission. Go to the Human Resources Division website athttp://www.co.kern.ca.us/artman2/main/uploads/1/typing-certs.pdf for information about where to obtain a certificate.
Some Positions May Require:
- Possession of a Valid California Driver's License.
- Certification of Transcription speed of 45 net words per minute.
- Proficiency in the use of word processing software, such as Microsoft Word and WordPerfect.
Skill in: conducting research; compiling data; transcribing from tapes; preparing a variety of reports; prioritizing work; performing multiple tasks simultaneously; entering information into a database; maintaining various records and files; preparing meeting agendas and minutes; using computers and related software applications; performing mathematical calculations; processing forms using established guidelines; providing customer service; filing; keyboarding; using standard office equipment; and, communicating both orally and in writing sufficient to exchange or convey information and to receive work direction.
All Kern County employees are designated "Disaster Service Workers" through state and local laws (CA Government Code Sec. 3100-3109 and Ordinance Code Title 2-Administration, Ch. 2.66 Emergency Services). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following a significant emergency or disaster.
FOLLOWING AN OFFER OF EMPLOYMENT, you may be required to submit to post offer medical and drug screening tests at county expense.
This examination will establish an eligible list from which one (1) permanent position will be made at the Southwest Library. Other permanent and temporary appointments may be madeat the Southwest Library,as needed. Successful candidates will remain on the eligible list for a period of twelve months, unless specified otherwise by the Civil Service Commission.
Admittance to each phase of the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
WRITTEN EXAM (Weight 100%): May include knowledge of statistical methods; data compilation methods; inventory maintenance principles; customer service principles; standard office procedures, methods, and equipment; transcription methods; basic filing and record keeping principles; basic mathematical concepts; English language, grammar, and punctuation.Applicants must attain at least a 70% score on each phase of the examination process.
* Required Question