Goverment Jobs
September 15, 2019
North Carolina
Job Type



The City of Fayetteville is currently recruiting for an Office Assistant II in our Parks, Recreation, and Maintenance department to perform a wide variety of office assistant tasks in support of an office operation, program, or work unit applying varied guidelines and program knowledge which may require some interpretation, research and analysis to resolve problems within the area of assignment.

In the event that a keyboarding test is required for this position, the following will apply:

  • Applicants who have taken a keyboarding test within the last 2 years will not be required to complete a Keyboarding test. Test results are kept on file for a period of 2 years.
  • Applicants who have held an administrative position with the City for a minimum of 18 months where typing is a daily responsibility will not be required to complete the keyboarding test.

  1. Screen visitors and telephone calls and route as appropriate; assist the public, other departments and divisions by providing information concerning services provided, explain departmental/divisional policies and procedures requiring some interpretation and use a variety of established guidelines. Resolve problems which may include gathering and researching background information.
  2. Screen incoming mail and prioritize in order of importance.
  3. Maintain a calendar of activities, meetings and various events for assigned department manager and make travel arrangements.
  4. Schedule and arrange division activities, meetings, conferences and various work events.
  5. Compose, prepare, review and distribute a variety of forms, reports, correspondence and documentation; proofread and verify accuracy of a variety of documents including general correspondence, memoranda, and reports; maintain/revise the records retention and disposal schedule; monitor, retain and purge records as needed.
  6. Assist in the preparation of departmental budget; monitor expenditures.
  7. Operate a variety of office equipment including copiers, scanners, facsimile machines and computers; input and retrieve data and text; organize and maintain filing.
  8. Process accounts payables if required by department for which assigned; maintain related records and vendor files.
  9. Prepare monthly invoices if required by department for which assigned; requisition supplies and materials as required.
  10. Contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.

For a complete job description click here. MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Two years of increasingly responsible experience in office support work.

Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.




From the time of closing the hiring process is anticipated to last approximately2-3weeks. The process will consist of a panel interview and skills testing including, but not limited toKeyboarding, Intermediate Word and Excel,Proofreading and Spellingwith the selected candidate being subject to a pre-employment drug screen, background check and driving history check.

Health and Dental Insurance:

The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave

Paid Vacation: Employees earn vacation leave beginning the first day of employment, however, they are not eligible to take leave for 6 months. Leave accruals are based upon the number of years of service and the number of hours an employee is scheduled to work.

Paid Holidays: The City of Fayetteville observes 11 paid holidays per calendar year. The approved holidays are New Year's Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, 2 days at Thanksgiving and 2 days at Christmas.

Sick / Funeral Leave: Regular employees earn sick leave in proportion to the number of hours they are scheduled to work per week. Sick leave accruals begin the first day of employment. Sick leave can also be taken for deaths in your extended family. Sick leave hours accumulate without limits and may be used toward credible service upon retirement from the NC Local Government Retirement System.


The City assists our employees in securing their financial future during retirement by participating in the Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular status employees, scheduled to work 20 hours or more per week, become members in the retirement system upon employment. As a member of this system, employees are required to contribute 6 percent of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:

To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These programs offer employees an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefit. The programs offered are 401(k) Supplemental Retirement Income Plan and the ICMA 457 Plan.

Cafeteria Plan / Supplemental Benefits:

Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

? Term Life Insurance (Pre-tax basis first $50,000 for employees)

? Dependent Term Life Insurance

? Critical Illness Insurance

? Universal Life Insurance

? Vision Insurance (Pre-tax basis)

? Disability Insurance

? Healthcare and Dependent Care Reimbursement Account (Pre-tax basis)

Death Benefit:

The first year an employee contributes to the retirement system, the city provides a death benefit of $3,000. After one year as a contributing member of the Retirement System, a death benefit is provided that is equal to the highest 12 months' salary in a row during the 24 months before death, no less than $25,000 and no more than $50,000. There is no cost to the employee for these benefits.

Pay Periods/Direct Deposit:

City employees are paid bi-weekly, every other Friday. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit of their payroll checks.

Employee Assistance Program:

The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance on legal, financial and personal issues that could affect your health, relationships and job performance.

Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position.

  • I have read and complied with the above statement.
Are you a current City of Fayetteville employee?

  • Yes
  • No
Have you held an out-of-state driver's license (other than NC) in the past 3 years?

  • Yes
  • No
How many years of increasingly responsible office support work experience do you have?

  • 4+ years
  • 2 - 3 years
  • One year or less
  • None
Briefly describe your experience in office support work. (If this question does not apply, please type N/A in the space provided below.)

    How many years of experience do you have in a front office setting greeting external and internal customers?

    • 4 + Years
    • 2 - 3 years
    • Less than one year
    • None
    Briefly describe your experience front office experience, greeting external and internal customers. (If this question does not apply, please type N/A in the space provided below.)

      Do you have specialized secretarial or office management training?

      • Yes
      • No
      Briefly describe your training in specialized secretarial or office management. (If this question does not apply, please type N/A in the space provided below.)

        Do you have experience working with JD Edwards/AS400?

        • Yes
        • No
        Briefly describe your experience with JD Edwards/AS400. (If this question does not apply, please type N/A in the space provided below.)

          Are you currently commissioned by the State of North Carolina as a Notary Public?

          • Yes
          • No
          What is your skill level using Microsoft Word?

          • Proficient
          • Moderate
          • Basic
          What is your skill level using Microsoft Excel?

          • Proficient
          • Moderate
          • Basic
          INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following: ? Drivers License Number ? Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer ? Complete Education History (including High School) ? A complete 10-year history to include gaps you have had between employment and/or school attendance. Example: Office Assistant 1/2011 ? present The Company 123 Hay Street Fayetteville, NC 28301 (910) 555-5555 Unemployed 6/2004 ? 12/2010 Unemployed Student 12/2000 - 6/2004 My High School Fayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed. Please take a moment to review your application for completeness.

          • I have read and understand the above statement

          * Required Question

          Register for this Job
          Drop files here browse files ...
          If Available
          Are you sure you want to delete this file?