The primary purpose of this position is to provide advanced technical work in the installation, maintenance and repair of radio communications network systems.This position is located in Raleigh, NC and is a full time position (40 hours per week) with Benefits. Job responsibilities include the following:
- Provides complete radio support to Department of Public Safety across the state for all facilities.
- Review and test new model radios in the 150VHF, 400UHF, 700 and 800 MHz spectrum to determine unit's structural stability, frequency accuracy and systems compatibility with other radio network systems.
- Responsible for the repair of over 30 different models of radios down to their electronic component level.
- Uses power meters, electronic frequency counters, 0'scopes, frequency generators, spectrum analyzers, multi-meters, service monitors and computer software to troubleshoot, isolate and repair radio network equipment. Upon completion of repairs, this position will process all warehouse issues by use of the state warehousing system NCAS.
- Complete job tickets and enter them into the radio asset maintenance database.
- Responsible for the construction and installation of base station, mobile repeater systems and repeated trunking systems utilizing Internet Protocol, Wide Area Networking, and Local Area Networking - using wired, wireless, and fiber-optic connectivity.
- This position will read, comprehend and trace circuit paths down to the component level.
- This position will make factory modifications on circuit boards as required to correct malfunctioning radio network equipment.
- Isolates and repairs communications cabling from antenna to base consoles and remote units.
- May perform walk-through of facilities before a project is started or during a project to ensure proper installation and billing of materials.
- Work will also involve the installation, configuration, troubleshooting and repair of data circuits, lines and switches of the state's radio communications network systems.
- Troubleshooting will be done over the phone in a help desk environment and at the client's site or facilities. In either case, a quick resolution of problems and client satisfaction are key to this role.
- Responsible for maintaining the radio network equipment that carries the radio communications data across the state for the operational needs of the Department of Public Safety, and others to include, but not limited to; Department of Adult Corrections, Department of Community Corrections, Department of Juvenile Justice, Alcohol Law Enforcement, Emergency Management, State Capital Police, National Guard, Private Protective Services, The State Bureau of Investigation, and the Federal Bureau of Investigation.
- Responsible for the site survey and area preparation for radio communications network towers in open fields, beside buildings or on rooftops up to 120 feet in height.Site preparation includes surveying the area for longitude, latitude, ground elevation and for locating any obstructions that could interfere with tower construction and operation. This position climbs towers or structures up to 120 feet to perform installation, troubleshooting and other tasks.
- Performs site surveys for dorm repeater units and trunking systems.Site survey includes analyzing building construction, exterior area for antenna placement and unit requirements for communications networks.
- Operates over thirty (30) different radio programming software programs, along with EXCEL, ACCESS, OPUS and NCAS programs and many other Enterprise Resource Planning Programs.
- This position will also assist in the inventory of incoming warehouse shipments of various radio models, parts, accessories and support items that are deemed necessary by the Radio Communications Manager for the departments communications goals and requirements.
Note to Current State Employees: The Salary Grade for this position is IT04. State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase or decrease MAY result.
About the Department of Public Safety (DPS):
The North Carolina Department of Public Safety (NC DPS), is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation. We have a mission that matters! Knowledge, Skills and Abilities / Competencies
These Knowledge, Skills and Abilities / Competencies, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position.We will not review attachments in lieu of Experience and Education listed on the application. Click on this LINK for additional information.
Qualified applicants must document on the application that they possess ALL of the following:
- Must have experience using power meters, electronic frequency counters, O'scopes, frequency generators, spectrum analyzers, multi-meters, service monitors and computer software to troubleshoot, isolate and repair radio equipment.
- Must havedemonstrated ability toread, comprehend and trace circuit paths down to the component level and perform component level repair.
- Knowledge of networking and proficiency in electronic skills, using computers and multiple software applications with microcomputers, mobile data computers, and networking applications.
- Experience with the installation, maintenance, and repair of telecommunications equipment, switching equipment, modems, mobile data computers, multiple frequency transceivers, network controllers, voice trunking systems, a variety of test equipment, antenna arrays, and a working knowledge of local area networks, and application programs.
- Musthavedemonstrated ability to read and comprehend technical reference manuals and a working knowledge of FCC rules and regulations relating to the installation, maintenance, and operations of radio transmitting and receiving equipment
- Ability to stay overnight for work assignments at locations within the state
- Ability to use multi soldering/ disordering stations
- Knowledgeable with radio software programming for two-way radios
- Must possess a valid Class "C" North Carolina Driver's License with a good driving record
Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or a related curriculum from an appropriately accredited institutionAND one year of progressive experience in telecommunications network management, analysis, or design, or traffic engineering;
Bachelor's degree from an appropriately accredited institutionAND two years of networking related experience such as network design, analysis or network management;
Associate's degree in Electronics or Networking Technology from an appropriately accredited institutionAND two years of networking related experience;
An equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with your application.
The NC Department of Public Safety must adhere to the United States Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape". Click this link for information on hiring and promotion prohibition requirements for all positions in NC Department of Public Safety PREA Hiring and Promotion Prohibitions.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of the application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are not selected, you will receive an email notifying you when the job has been filled.
For technical assistance with your application, please call the NEOGOV Help Line 855-524-5627.
If there are any questions specific to this posting, please contact Danielle Lockley via email; [email protected]
For permanent appointments:
State of North Carolina employees have the opportunity to participate in a compelling array of benefits to enhance their quality of life, their health, andtheir future. Benefits includeemployee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave,to name a few. Some benefits require 30 hours work/weekfor participation. To find out about these, andotherprograms, please visit our Employee Benefits page:
For temporary, contractor other supplemental staffing appointments:
**There are no paid leave, retirement or other benefits associated with these appointment types.**
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