Goverment Jobs
October 22, 2019
Phoenix, Arizona
Job Type


Position Overview

Maricopa County Correctional Health Services (CHS)is an industry-leading healthcare organization that provides medical, dental, and mental health care to a population of 7600 inmates, the third largest jail population in the United States. CHS staff members deliver health care services to a medical-underserved population in a supportive work environment. Maricopa County CHS has developed groundbreaking programs to treat patients with opioid use disorder, including treatments with methadone and Vivitrol, as well as a harm reduction program, in which naloxone is offered to all patients with opioid use disorder, prior to release from jail. CHS has alsospearheaded initiatives with communitypartners to ensure a smooth transfer of care to the community after release from jail for seriously mentally ill patients andthose with Hepatitis C.

The Mental Health Office Assistant provides centralized administrative and clerical office support for Mental Health Services.

To view more information aboutemployment opportunities with Maricopa County Correctional Health Services, pleaseclick here.

To view more information about nursing employment opportunities with Maricopa County Correctional Health Services, pleaseclick here.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:


  • High school diploma or GED.


  • One (1) year clerical experience including report writing experience.

Other Requirements:

  • Must successfully complete a MCSO-HR fingerprint/background check.

Our Preferred Candidate has:

  • Experience in Behavioral Health setting.
  • Intermediate proficiency in Microsoft Word, Excel and Outlook.
Essential Job Tasks

  • Answers telephones, solves problems within scope and direct callers to appropriate personnel.
  • Schedules clinic team meetings, collects agenda information, prepares and distributes handouts and training materials, schedules and coordinates special speakers, and takes meeting minutes.
  • Maintains and creates staff schedules, monitors leave requests and vacancies as well as attendance utilizing ADP software.
  • Maintains the emergency call tree list from CHS HR. Ensures employee phone numbers are updated in ADP.
  • Generates monthly Mental Health reports, maintains various databases and creates reports regarding community referrals, re-entry project, SMI/COT status, etc.
  • Assists with onboarding of new CHS registry employees including mailbox set-up, badge access, computer access, etc.
  • Serves as liaison between CHS and the RBHA (Regional Behavioral Health Authority) for collateral information such as Seriously Mentally Ill (SMI) information, medications, and Court ordered treatment (COT) paperwork. Obtains outside patient records.
  • Arranges tours and visitations with community stakeholders following security/visitation procedures.
  • Submits and coordinates work orders with Facilities, IT for repairs and Clinic Office Assistant for ordering of routine and specialized office supplies.
  • Serves as communication liaison with CHS central office. Prepares and sends correspondence, memoranda, letters and other communications to staff and various departments.
  • Complies with the County's policies and procedures related to the safekeeping of PHI.

Working Conditions:
Must be able to work inside a jail in close proximity to inmates and other staff. Continuously work indoors, sit for long periods of time, work with accuracy, consecration and vigilance.. Frequently exposed to chemicals and fumes, interruptions, time pressures, unscheduled tasks, high noise level, dim lighting, and have contact with individuals with various health related illnesses/diseases.

Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Selection Procedure

The hiring authority will select the successful candidate based on departmental needs.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

Maricopa County offers a Total Compensation Package that includes competitive salariesand a comprehensive, affordablebenefits package. High value is placed on employee well-being and meeting the needs ofour employees and their families. Our benefits package is comprised of traditional benefits like medical, prescription, dental, vision, and other health benefits.Employees aresupported by various wellness programs including classes, coaching, and fitness center opportunities.Our generous benefit options are some of the best in Arizona and just one of the unique advantages of working for Maricopa County. Below is a representative listing of typical benefits received by most full-time employees.

Holidays and Leave
Maricopa County observes ten paid holidays per year. Most County employees accrue vacation (starting at three weeks per year for full-time employees) and sick leave (starting at one hour for every 30 hours workedfor all employees). Employees also receive paid leave for other needs such as jury duty, civic duty, and bereavement.

Medical, Prescription, Behavioral Health, Dental, Vision, and Flexible Spending Accounts
We understand how important health careis to maintaining a good quality of life. We also know our employees want to have the freedom to choose benefit plans to best meet their needs. Eligible employees may choose from four medical plan options, an HMO, PPO, and two HDHP (High Deductible Health Plans) with a health savings account. When employees enroll in medical coverage, they are automatically enrolled in prescription and behavioral health coverage as well. There are three dental plans from which to choose, two PPO plans and a pre-paid dental plan that functions like an HMO. As is the case with medical, the plans range in cost, flexibility, and network of providers. The vision plan provides employees and their covered dependents access to routine vision services and materials, including an annual eye exam. For those who wish to set aside pre-tax dollars to pay for eligible healthcare and dependent care expenses, the flexible spending accounts are suitable for that need.

Life and Disability Insurance
Because life sometimes takes unexpected turns, the County offers life insurance coverage to help employees and their loved ones in the event of death. Basic life and basic accidental death & dismemberment insurance equivalent to one times an employee's annual base salary is provided at no cost, with the option for employees to purchase additional coverage including spouse and child life insurance. Disability insurance is available to replace a portion of an employee's salary should they experience a short-term illness or injury.

Eligible employees are covered by one of several State-sponsored retirement pension plans, including the Arizona State Retirement System (ASRS) and the Public Safety Personnel Retirement System (PSPRS). Additionally, there's the option to contribute to a 457(b) Savings Planthat provides employees with a variety of investment opportunities. For those employees who retire from the County and from their retirement system, and have accrued 1,000 or more hours of sick leave, the County makes a $10,000 contribution to a Post-Employment Health Plan set up on their behalf to be used for payment of eligible out-of-pocket healthcare expenses.

Group Legal Plan
Maricopa County offers employees group discounts to purchase coverage for legal services such as adoptions, family matters, wills and trusts.

Maricopa County'sWellness Worksprogram promotes health and wellness for employees and their families by focusing on physical activity, good nutrition, self-care and stress management. Maricopa County offers eligible employeesa wellness incentive forcompleting required activities. By meeting a set of criteria, employees and their families can get reimbursed for participating in a Weight Watchers Program. On-site fitness facilities and fitness classes are provided to employees at various locations around the County. Employees and their families also have the opportunity to receive a discounted fitness club membership at LA Fitness.Employees have access to smoking cessation programs and health-related classes on various topics includingnutrition, exercise and stress management. Employees located downtown benefit from an onsite pharmacy and clinic. Every fall, flu vaccines are offered to employees at various County locations.

Employee Assistance Program (EAP)
When employees and their families are faced with personal issues, confidential, short-term counseling and referral services are available to them at no cost.

Employee Discounts
Maricopa County subscribes to a service association which provides employees with volume discounts for sporting events, entertainment, and many other services.

Commute Options Program (COP)
Maricopa County provides free Valley Metro passes for the bus and light rail systems for commuting to/from work; a vanpool subsidy is also provided. Employees can decrease stress, decrease wear and tear on their vehicle and help the environment all at the same time.

New Employee Orientation (NEO) NEO provides new employees with information about Maricopa County such as: history, organizational structure, Merit Rules, County policies and procedures, County pay system and benefits and employee programs.

Rewarding Ideas/Employee Suggestions
Employees are provided with incentives to generate ideas for improvements that result in cost reduction through increased efficiency and productivity, improved processes and procedures and elimination of duplication and waste. Our employees' ideas could put money in their pocket!!

Tuition Reimbursement
To promote Maricopa County's long term employee retention objectives, our employees are eligible to receive financial assistance to continue their education, help make them more productive, enhance their job performance, and equip them to pursue new opportunities within County government.

To learn more about the County's generous benefits, visit theMaricopa County Employee Benefitsand Wellness website.

Prior to hire, background investigations are conducted on candidates for positions. All information contained in your online application MUST be accurate, including but not limited to criminal history, education details, and employment details. Incomplete or inaccurate information contained in your online application may delay the background investigation process, or result in your removal from employment consideration. Your resume is NOT a substitute for the information requested in the online application.

  • By checking this box, I confirm that I have reviewed all information provided in my online application and believe the information to be complete and accurate to the best of my knowledge.
Please identify your highest level of education COMPLETED. IMPORTANT: LIST ALL EDUCATION IN THE APPLICABLE SECTION OF THE APPLICATION. Please indicate type of diploma/degree, college major/minor, and name of institution. If you did not complete a degree program, include your high school diploma/GED information, as well as the number of college semester/quarter hours completed. NOTE: Failure to provide complete information will likely result in the disqualification of your application.

  • Doctorate
  • Master's degree
  • Bachelor's degree
  • Associate's degree
  • Technical school (non-Associate's degree)
  • High School diploma or GED
  • Less than a High School diploma or GED certificate
Do you have at least one (1) year of clerical experience which includes report writing experience?

  • Yes
  • No
If you indicated in the previous question that you have experience, please describe that experience and include your title, name of agency you worked for and your main responsibilities. Indicate "N/A" if you do not have experience.

    Please identify your years of clerical experience which included report writing experience.

    • 5 or more years
    • 4 or more years but less than 5 years
    • 3 or more years but less than 4 years
    • 2 or more years but less than 3 years
    • 1 or more years but less than 2 years
    • Less than 1 years
    • No experience
    If you indicated in the previous question that you have experience, please describe that experience and include your title, name of agency you worked for and your main responsibilities. Indicate "N/A" if you do not have experience.

      Do you have Behavioral Health setting experience?

      • Yes
      • No
      If you indicated in the previous question that you have experience, please describe that experience and include your title, name of agency you worked for and your main responsibilities. Indicate "N/A" if you do not have experience.

        Please rate your proficiency level with Microsoft Office. Check one proficiency for every application.

        • Advanced Outlook skills
        • Advanced Word skills
        • Advanced Excel skills
        • Intermediate Outlook skills
        • Intermediate Word skills
        • Intermediate Excel skills
        • Basic Outlook skills
        • Basic Word skills
        • Basic Excel skills
        • No proficiency with Outlook
        • No proficiency with Word
        • No proficiency with Excel
        This position requires working in close proximity to inmates inside one of the five (5) Maricopa County jails. Are you willing to accept a position that requires working in this type of environment?

        • Yes
        • No

        * Required Question

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