Goverment Jobs
December 13, 2019
Floyd County, Georgia
Job Type



The Georgia Department of Human Services (DHS) provides a wide range of human services designed to promote self-sufficiency, safety and we/I-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion and nearly 9,000 employees. DHS is comprised of three Divisions: The Division of Aging Services, the Division of Child Support Services, and the Division of Family and Children Services.

The Georgia Division of Family and Children Services (DFCS), a division of the Georgia Department of Human Services, investigates reports of child abuse; finds foster and adoptive homes for abused and neglected children; issues SNAP, Medicaid, TANF and childcare assistance to low-income families; helps out-of-work parents get back on their feet; and provides numerous support services and innovative programs to help families in need.

DFCS is working to implement significant child welfare reform through the Blueprint for Change plan, which is the Division's roadmap to improving the lives of the children and families we serve. It is about strong practice, a committed workforce and the authentic internal and external engagement with our staff and the community. The Blueprint for Change has three pillars:

  • Practice Model:Adoptionof a practice model that will serve as the foundation to keep kids safe and strengthen families; and inclusion of guiding principles, vision and mission statement.
  • Robust Workforce Development:Increased staffing and expertise for Child Welfare and Family Independence; research-based caseload ratios; mentoring for supervisors; improved compensation based on proven competency; and development of a career path.
  • Constituent Engagement:Creation of advisory boards at state, regional and local levels; organized "roadshows" to engage the public, local stakeholders and media; and build consensus and collaboration among partners, staff, and stakeholders.
Job Description

The Division of Family & Children Services (DFCS) is seeking candidates for the position ofLead Field Program Specialist forRegion 3 reporting to theRegional Program Director.. Region 3 consists of Bartow, Douglas, Floyd, Haralson, Paulding, and Polk counties.

Pay Grade: L

Supervises, guides, and/or instructs the work assignments of subordinate staff. Conducts research involving data collection and analysis, develops and implements policy, and administers social services programs.

Under limited supervision theLead Field Program Specialist:

  • Performs job responsibilities with minimal supervision.
  • Serves as job expert or organization resource in assigned areas.
  • Collects and analyzes data related to performance indicators and resources.
  • Conducts research, develops social programs, assesses, coordinates, and develops awareness of existing services and ensures that duplication is avoided.
  • Designs and publishes plans for assessing the needs of the programs and the implementation of the plans.
  • Develops and delivers formal and informal training.
  • Develops policies and procedures in accordance with laws and regulations related to primary programs.
  • Develops social programs, social legislation, or proposals based on demographics, social and economic analysis and the evaluation of pilot projects.
  • Identifies and assesses economic and social developments.
  • Identifies, plans, and implements the development and utilization of local resources.
  • May serve as mentor to new supervisors and staff.
  • Monitors compliance, evaluates effectiveness, and recommends/implements improvement to existing policies.
  • Monitors the programmatic and financial activities.
  • Provides direction and support for the ongoing operation of specialized programs.
  • Provides technical assistance/training to internal and external service providers, developing policy interpretation, contractual services, and/or evaluating quality and management.

Role and Responsibilities:

  • Provide supervision to Region 3 Field Program Specialists.
  • Regional oversight of trends identified from CFSR measures, to include collaboration with county and regional teams to develop strategies to improve outcomes.
  • ADA Site Coordinator for Region 3.
  • Project Manager for Policy Overviews.
  • Formalized monthly cases reviews.
  • Review of cases when requested for potential safety concerns.
  • Ongoing coaching and development of county Supervisors and Administrators.
  • Additional regional/district initiatives as assigned.
  • Participation in Statewide Lead FPS meetings and conference calls.
  • Participation in identified FPS Subgroup meetings and conference calls.
  • Additional Roles to be added once received.

Core Competencies:

  • Demonstrated successful leadership skills:
    • Leading Change: Demonstrated ability to lead change as evidenced by an ability to develop and implement an organizational vision.
    • Leading People: Demonstrated ability to achieve organizational objectives by creatively managing and motivating staff.
    • Results Driven Leadership: Demonstrated knowledge of and ability to plan, prioritize and coordinate large and complex programs.
    • Business Acumen: Demonstrated ability to properly utilize human capital, financial resources and information in a manner that instills public trust and accomplishes the organization's mission; demonstrated ability to take advantage of new technologies to enhance the effectiveness of decision making.
  • Knowledge of federal, state and agency rules and regulations applicable to child protective services, family independence programs, mass communications, call center operations and technologies.
  • Ability to work effectively at multiple levels of the organization and with multiple project teams as well as external stakeholders.
  • Ability to demonstrate effective active listening, critical thinking and group facilitation skills.
  • Expertise in making strategic decisions based on data as well as best practices.
  • Ability to maintain a results-oriented, learning culture.
  • Demonstrated skill as a consensus builder.
  • Excellent planning and organizational management skills.
  • Ability to work in a very fast-paced, stressful environment while effectively and accurately managing multiple projects simultaneously under tight deadlines.
  • Demonstrated evidence of excellent critical thinking and problem-solving skills.
  • Ability to develop and make presentations on behalf of organization.
  • Ability to work independently with limited direction.
  • Excellent oral, written, presentation and interpersonal communication skills.
  • Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
  • Minimum Qualifications

    • Master's degree in a related field from an accredited college or university AND Three years of related experience, One year of which as a supervisor or lead worker
    • Bachelor's degree in a related field from an accredited college or university AND Five years of related experience, Two years of which as a supervisor or lead worker
    • One year of experience at the lower level Social Svcs Prgm Consultant 3 (SSP042) or position equivalent.

    Preferred Qualifications:

    Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:

    • Masters Degree in Social Work.
    • Two Years' child welfare experience with DFCS.
    Additional Information

    Employment Information

    Current State employees are subject to State Personnel Board rules regarding salary.

    The Georgia Department of Human Services (DHS) accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

    Criminal Background Checks/Applicant Privacy Rights:

    All applicants may be subject to a drug screen,a motor vehicle report checkandmay be required to submit fingerprints to check for the existence of criminal history information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. Applicants have the right to challenge the contents of any criminal history record obtained for the purpose of employment with DHS. For an explanation of these rights, please read, "Applicant Privacy Rights" at: PDF reader)


    NON-CRIMINAL JUSTICE APPLICANT'S PRIVACY RIGHTS As an applicant that is the subject of a Georgia only or a Georgia and Federal Bureau of Investigation

    As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

    If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to:[email protected].

    DHS is an Equal Opportunity Employer
    It is the policy of DHS to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

    Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

    This position is subject to close at any time once a satisfactory applicant pool has been identified.

    In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit more information.


    Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

    Health Benefits: 1-800-610-1863State Health Benefit Plan

    Flexible Benefits:1-877-342-7339GA Breeze Portal


    State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

    Employee Retirement System: 1-800-805-4609ERS Website

    Deferred Compensation

    Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

    Peach State Reserves: 1-877-342-7339ERS / Peach State Reserves

    Credit Union

    Employees are eligible to become members of theAtlanta Postal Credit UnionandGeorgia United Credit Union

    The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Office of Human Resources. Do you accept these conditions?

    • Yes
    • No
    Are you aware that this position will require regular travel throughout Region 3? Region 3 consists of Bartow, Douglas, Floyd, Haralson, Paulding, and Polk counties.

    • Yes
    • No
    What is your highest level of education completed?

    • Doctorate
    • Master's
    • Bachelor's
    • None of the above
    In addition to your Doctorate, Master's or Bachelor's degree, how many years of managing supervisory level staff or above within child welfare (CPS and Foster Care programs) do you possess? (Supervisory experience must be shown under work experience on the application)

    • None
    • Less than 1 Year
    • 1+ Years
    • 2+ Years
    • 3+ Years
    • More than 4 Years
    How many years of case management experience do you have?

    • None
    • Less than 1 Year
    • 1-2 Years
    • 3-4 Years
    • More than 4 Years
    How many years of experience do you have in state and federal laws and regulations concerning child welfare or public assistance representing a State agency?

    • None
    • Less than 1 Year
    • 1+ Years
    • 2+ Years
    • 3+ Years
    • More than 4 Years
    How many years of supervisory and/or lead worker experience do you possess in a comprehensive child welfare? (Supervisor and/or lead worker experience must be shown under work experience on the application).

    • None
    • Less than 1 Year
    • 1 + Year
    • 2 + Years
    • 3+ Years
    • 4 or more Years

    * Required Question

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