Under general direction, assist in the development and implementation of divisional goals and objectivesto effectivelymanagethe day to day activities related to dispatching and routing transportation services to senior and disabled residents. The incumbent in this job classification isresponsible formonitoring and auditing programs utilizing DOT/FTA guidelines. Example of duties include but are not limited to the following;
- Trains staff and assess vehicle safety rules and regulations to ensure compliance with the Department of Transportation and Federal Transportation Authority Drug and Alcohol Training policies and regulations;
- Implements schedules, policy changes, plans, organizes and manages the work of assigned staff to ensure that the work is accomplished in a manner consistent with organizational requirements;
- Gathers, tracks, reports and maintains transportation records for documentation purposes;
- Initiates investigations to verify and respond to patron?s client inquiries and complaints;
- Collaborates with grant administrators and officers such as the Department of Transportation to ensure policies, procedure, and objectives are implemented effectively to ensure time-sensitive funding;
- Monitors and manages the section?s budget;
- Employs problem-solving skills and attends local transit meetings, City management meetings
QUALIFICATIONS: Bachelor?s Degree from a four-year accredited college or university AND five (5) years of progressively responsible experience in public transportation including two (2) years in a Leadership capacity. Must possess at the time of application and maintain a valid California Driver?s License and CPR Certificate.
- Knowledgeable of vehicle safety rules and regulations, budget development, monitoring and auditing procedures, grant funding evaluation and compliance, DOT/FTA monitoring rules and regulations, and quality managerial/supervisory methods and techniques;
- Skilled in problem-solving day-to-day program-related needs, scheduling, delegating, and monitoring work assignments to staff, gathering, tracking and reporting statistical information, AND providing and following oral and written communications in English;
- Ability to perform essential duties independently, to implement and enforce City and Departmental policies and procedures, and to effectively communicate verbally and in writing;
- Proficient in the use of a personal computer to MS-Office Suite and other industry-related software, and electronic devices;Must be highly organized, demonstrate strong attention to detail, and strong managerial/supervisory skills
Benefits include 108 hours annually of sick leave, 10 vacation days (increases with longevity), thirteen (13) holidays, CalPERS Retirement 2% @ 62 for new members, and 2.5%@ 55 classic members, dental, medical, life insurance coverage, plus optional employee-paid programs. Other benefits are available based on the bargaining group. A probationary period of one year must be completed before permanent status is achieved.