ABOUT THE POSITION
This position will primarily focus on a variety of technical and functional office assistance tasks, such as maintaining records, carrying out procedures, offering telephonic support to members, triaging calls, and data entry. Telephone support tasks would include: assisting members with their identified need, providing education about how to access mental health and substance use services, and communicating with behavioral health and primary care providers.
Schedule: Monday - Friday, 8:00 am - 5:00 pm. Hours will vary dependent on program needs.
*Extra Help employees may work up to a maximum of 520 hours per fiscal yearbeginning July 1, 2019 and ending June 30, 2020.
*This is an non-represented position*
ABOUT THE DIVISION
Trillium Behavioral Health supports a range of mental health services in Lane County including: services delivered by consumer and parent run organizations, community prevention efforts including parent training & suicide prevention for teens, crisis response, out-patient treatment, intensive community-based treatment supports and residential and hospital services.
Equivalent to the completion of the 12th grade and two years of responsible clerical experience. Experience in Behavioral Health office is preferred, but not required.
This position is subject to a full criminal offender information record check. If fingerprinting is required, the fee is paid for by the successful candidate and the expense is non-reimbursable.
TRAUMA INFORMED CARE STATEMENT
Lane County Health & Human Services is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other. Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2018-2021 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
TOBACCO FREE CAMPUS POLICY
The Board of County Commissioners wants to help Lane County be the healthiest county in the state. Effective October 1, 2018, any tobacco use, including vaping devices, will not be allowed inside or on the grounds of properties owned or occupied by Lane County including: All outdoor areas, parking lots, County vehicles, and personal vehicles while on County property.
EQUAL EMPLOYMENT OPPORTUNITY
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Amendment Act and would like to request an accommodation, you may request an accommodation during the online application process, or request an accommodation by contacting the Department of Human Resources prior to the recruitment close date at 541-682-3124.
Not benefits eligible.
* Required Question