Goverment Jobs
Published
February 26, 2020
Location
Fulton Co., Georgia
Job Type

Description

Description

The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency and well-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion and more than 9,000 employees.DHS is comprised of three divisions:Division of Aging Services, Division of Child SupportServices, and the Division of Family and Children Services.

The Georgia Division of Family and Children Services (DFCS), a division of the Georgia Department of Human Services, investigates reports of child abuse; finds foster and adoptive homes for abused and neglected children; issues SNAP, Medicaid, and TANF to low-income families; helps out-of-work parents get back on their feet; and provides numerous support services and innovative programs to help families in need.

DFCS / Office of Family Independence (OFI) is seeking a professional candidate for the position of Economic Support Specialist 1.This position reports toan Economic Support Supervisor and located at The Atlanta Community Food Bank at 970 Jefferson St. NW Atlanta, GA 30318 in Fulton, County.

Job Description

PG - E

  • Processes applications and/or reviews using appropriate criteria and policies consistently and according to established guidelines.
  • Records and evaluates personal and financial data obtained from individuals.
  • Keys in a high volume of data using standard office hardware and software.
  • Performs other professional responsibilities as assigned.
  • A minimum training score of 80% is required.

Core Competencies:

  • Excellent oral, written, presentation and interpersonal communication skills.
  • Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
  • Ability to effectively and accurately enter a high volume of data on a regular basis using standard office technology.
Minimum Qualifications

  • High school diploma or GED AND one (1) year of related experience which involved customer contact/interaction.
OR
  • Completion of90 quarter hours (60 semester hours) at an accredited collegeor university.

Preferred Skills/Qualifications:
Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience:

  • Bachelor's degree in a related field from an approved, accredited college OR
  • Four (4) years related experience which involved customer contact/interaction as a regular part of the position OR
  • Combination of education and/or customer contact/interaction experience for a total four (4) years.
  • Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
  • Ability to effectively and accurately enter a high volume of data on a regular basis using standard office technology.
  • Must be able to work independently.
  • Demonstrated excellent customer service skills.
Additional Information

Employment Information

Current State employees are subject to State Personnel Board rules regarding salary.

The Georgia Department of Human Services (DHS) accepts educational credential recognized by the National Student Clearinghouse and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

Criminal Background Checks/Applicant Privacy Rights

All applicants may be subject to a drug screen, a motor vehicle report check, and may be required to submit fingerprints to check for the existence of criminal history information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. Applicants have the right to challenge the contents of any criminal history record obtained for the purpose of employment with DHS. For an explanation of these rights, please read, "Applicant Privacy Rights" at: http://gbi.georgia.gov/sites/gbi.georgia.gov/files/related_files/document/ApplicantPrivacyRights.pdf

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: [email protected]

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

DHS is an Equal Opportunity Employer

DHS employees and job applicants are protected from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visithttp://team.georgia.gov/for more information.

Insurance

Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits: 1-800-610-1863State Health Benefit Plan

Flexible Benefits:1-877-342-7339GA Breeze Portal

Retirement

State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves: 1-877-342-7339ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of theAtlanta Postal Credit UnionandGeorgia United Credit Union

01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Office of Human Resources. Do you accept these conditions?

  • Yes
  • No
02
What is your highest level of education completed?

  • Bachelor's Degree
  • Associate's Degree
  • Some College/Tech
  • High School Diploma
  • GED
  • None of the Above
03
How many years of experience do you have in data entry?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years
04
How many years of experience do you have evaluating and reviewing applications to meet standard guidelines?

  • None
  • 1 - 2 Years
  • 3 - 4 Years
  • 5 or more Years
05
Are you a current or former State of Georgia employee?

  • Yes
  • No
06
If yes, please provide your employee ID number

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