Do you have a passion for working on behalf of adults with complex offense histories in state care and custody? As the Ombuds to the Special Commitment Center (SCC), you will provide independent and impartial oversight regarding the care, treatment, and control adults civilly committed under RCW 71.09 as Sexually Violent Predators to the care and custody of the Department of Social and Health (DSHS).
In your role you will serve as an independent, impartial, investigative entity for complaints from SCC residents, staff, outside agencies, and members of the public. The Ombuds is responsible for examining these complaints in light of relevant policies, rules, statutes, and court decisions; while working collaboratively with diverse groups of stakeholders to achieve creative solutions to systemic challenges.
You will provide quality assurance and consultation to SCC and DSHS leadership, crafting and advocating for recommendations that will improve the experience of SCC residents, lessen the likelihood that objectionable acts will occur, improve rapport between the residents and the program, uphold the integrity of internal policies and operations, and support a person centered culture in the institution.
Some of what you'll be doing:
- Conduct independent investigations into complaints related to the care, treatment, and control of SCC residents.
- Create investigative and critical reports, which will include findings of fact and recommendations- as well as an annual public report.
- Conduct impartial reviews of program conformance with internal policies, rules, statutes, and relevant court decisions.
- Work in collaboration with SCC Resident Advocates to respond to resident concerns and identify systemic trends.
- Meet regularly with SCC and DSHS leadership to discuss substantive issues and recommendations.
Who should apply?
Enthusiastic professionals with a Bachelor's degree or higher in Criminal Justice, Sociology, Psychology, Counseling, Journalism or other closely allied field and at least two years of experience working directly with a high risk population.
Additional applicable experience may be substituted for the education.
What we're looking for
- Excellent judgment and personal accountability to our mission of Transforming Lives.
- A passion for treating individuals in the Department's care and custody with the utmost dignity and respect, throughout every interaction.
- A strong knowledge of mood and personality disorders, as well as behavioral characteristics related to forensic populations.
- Experience conducting credible, independent, impartial investigations, reviews, interviews, audits, or critiques.
- Experience in mediation or negotiating between interested parties.
- Proven ability to interpret and analyze complex policy.
- Strong written and verbal communication skills.
- The ability to multi-task while working independently with a high degree of autonomy is vital to your success in this role.
Completed applications will include:
- A letter of interest describing your interest in this opportunity and related experience.
- A current chronological resume.
- Three professional references.
Feel free to call the Recruiter at (360) 628-7870 or [email protected], reference 10245. Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Vacation (Annual Leave)
*Employees who are members of certain Unions are entitled to an additional personal leave day of their choice.Please refer to specific Collective Bargaining Agreements for more information.