Licenses and Certificates:Some positions may require a Texas Class "C" Driver's License or equivalent from another state. Some positions must obtain Permit Techniciancertification from the International Code Council within 6 months of appointment.
Receive, review and prepare work orders.Involves:Work with customers to identify service needs.Assure department rules and regulations are followed.Assure work orders are completed accurately and timely, and update customer account history.Manage and maintain customer records. Provide information to customers regarding codes and other regulatory requirements.
Assist in management of departmental accounting functions.Involves:Post daily payments and customer account adjustments, reconcile accounts receivable and cash accounts.Maintain filing system, record data correctly in general ledgers and activity logs, and prepare special or recurring activity status reports and spreadsheets.Keep records and reports. Log in construction plans updating daily logs, routing plans to appropriate section or department. Research permit and inspection information on the computer.
Supervise assigned staff as required.Involves:Schedule, assign, instruct, guide and check work.Appraise employee performance.Provide for training and development; enforce personnel rules and regulations, and work behavior standards firmly and impartially.Counsel, motivate and maintain harmony.Interview applicants.Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes.Assist employees in the application of rate structures and computer systems.
Salary Range: $12.65 - $17.78 per hour.
The starting salary is generally at the beginning of the salary range.
Test date: March 18, 2020
Note: This is a new advertisement for Customer Relations Representative. You must apply if you are still interested in this position.
Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University of Credentials Evaluation Services Departmentpriorto submitting them to the Human Resources Department.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
LIFE AND HEALTH INSURANCE
Employees shall have the option of membership in a qualified health maintenance organization (HMO) as an alternative to health insurance coverage. Should an employee opt for HMO membership, the City shall contribute to the HMO an amount equal to the health insurance premium the City would have otherwise been obligated to pay on the employee's health insurance coverage. Any difference between the amount the City contributes and the cost of HMO membership shall be deducted from the employee's paycheck and forwarded to the HMO.
ELIGIBILITY FOR VACATION LEAVE
40 hour per week employees - 3.70 hours per biweekly pay period
For >5 to 15 years of service (17 days):
40 hour per week employees - 5.24 hours per biweekly pay period
For >15 or more years of service (20 days):
40 hour per week employees - 6.16 hours per biweekly pay period
SICK LEAVE WITH PAY
ACCIDENT WITH PAY LEAVE
A) Pregnancy shall be treated the same as any other temporary physical disability.
B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave.
C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability.
2. Third Monday in January (Martin Luther King Holiday)
3.Last Monday in May (Memorial Day)
4.Fourth day of July (Independence Day)
5.First Monday in September (Labor Day)
6.Fourth Thursday in November (Thanksgiving Day)
7.Fourth Friday in November (Day after Thanksgiving) (Amended 02/24/09)
8.Twenty-fifth Day in December (Christmas Day)
- Texas Class A - CDL or equivalent from another state.
- Texas Class B - CDL or equivalent from another state.
- Texas Class C or equivalent from another state.
- No, I do not have a valid driver's license.
- Yes, I am aware that the exam is on Wednesday, March 18, 2020.
* Required Question