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WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
WHAT DOES AN EXAMINATION TECHNICIAN DO? Examination Technician positions exist in many IRS organizations. In W&I, SB/SE, they are Correspondence and Examination Technicians who examine tax returns and communicate with taxpayers through phone or correspondence; or provide support to tax compliance officers and revenue agents during their examinations. In LB&I, they support team members and team coordinators as Examination Technicians i.e., preparation of comparative financial analysis, reconciliation, Excel/Access spreadsheet and database analysis, IMS input, etc. They are Intake Technicians in TAS who answer and manage incoming telephone calls and customer inquiries as the first point of contact.
As an Examination Technician/Financial Technician/Intake you will:
- Perform clerical and technician work in support of accounting, budget, auditing, or financial management of a fiscal operation.
- Examine accounts to verify the accuracy of accounts and the adequacy of supporting data.
- Prepare worksheets or reports reflecting the examinations made, discrepancies noted, and the corrective entries required adjusting accounts.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at http://www.jobs.irs.gov/