Contra Costa Health Services is looking for a seasoned, dynamic, and results driven individual to serve in the capacity of Chief Quality Officer. If you are looking for an exciting opportunity to be a part of an organization that strives to improve the health and wellbeing of all residents of Contra Costa County, this may be the right opportunity for you! With responsibility for the overall operations of the Safety and Performance Improvement program, you will play a vital role in the organization's continual improvement initiatives to ensure that our patients receive the quality care that they deserve.
The successful candidate will have: expert knowledge of complex health care systems, the ability to communicate effectively with various internal and external customers, excellent writing and oral presentation skills, the ability to respond to sensitive matters appropriately, quickly, and succinctly, and to effectively lead a team.
The Health Services Department employs over 4,700 individuals and serves the residents of Contra Costa County by providing critical services and safety net care through divisions that include the County Hospital (CCRMC) and Ambulatory Clinics; Environmental Health; Hazardous Materials Programs; Behavioral Health; Emergency Medical Services; Public Health; Health, Housing and Homeless Services, and the Contra Costa Health Plan.
- Develops, implements, and evaluates the organization's continuous quality improvement initiatives and activities.
- Develops goals and objectives for the division.
- Establishes continuous and accountable processes for measuring and improving the quality and appropriateness of patient care services.
- Ensures a safe patient environment and adherence to safety practices.
- Develops and maintains strong collaborative relationships with organization-wide divisions and members of the medical staff to ensure open communication and the sharing of information.
- Serves as the quality liaison between the Contra Costa Regional Medical Center, Health Centers, and the Contra Costa Health Plan.
Education: Possession of a Masters Degree from an accredited college or university with a major in Business Administration or a health related field.
Experience: Four years of full-time experience in an administrative capacity in a health care system with at least two years experience in performing duties related to continuous quality improvement.
Substitution: Possession of a Bachelors Degree from an accredited college or university with a major in Business Administration or a health related field, and two additional years of qualifying experience may substitute for the Masters Degree.Selection Process
- Application Filing: Candidates are required to submit an online application no later than March 13, 2020. All applicants must attach a resume and letter of interest. Applications without the required supplemental documents attached will not be considered.
- Interview: Following a review of the applications, a select group of the most qualified candidates will be invited to interview.
If you have any question regarding this position, you may contact:
Lauren Ludwig, Health Services Personnel
*Please be sure to reference the position title, Chief Quality Officer-Exempt, with any inquiries.
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
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