Goverment Jobs
February 17, 2020
Atlanta, Georgia
Job Type



The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency and well-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion and more than 9,000 employees.DHS is comprised of three divisions:Division of Aging Services, Division of Child SupportServices, and the Division of Family and Children Services.

The Division of Family and Children Services (DFCS) is working to implement significant child welfare reform through the Blueprint for Change plan, which is the Division's roadmap to improving the lives of the children and families we serve. It is about strong practice, a committed workforce and the authentic internal and external engagement with our staff and the community. The Blueprint for Change has three pillars:

  • Practice Model: Adoption of a practice model that will serve as the foundation to keep kids safe and strengthen families; and inclusion of guiding principles, vision and mission statement.
  • Robust Workforce Development: Increased staffing and expertise for Child Welfare and Family Independence; research-based caseload ratios; mentoring for supervisors; improved compensation based on proven competency; and development of a career path.
  • Constituent Engagement: Creation of advisory boards at state, regional and local levels; organized "roadshows" to engage the public, local stakeholders and media; and build consensus and collaboration among partners, staff, and stakeholders.
Job Description

Job Description (General Summary):

The DFCS Office of System Reform is seeking a to fill the position of Business Analyst 3. This position will be based at 2 Peachtree Street Northwest, Atlanta Georgia 30303. The Business Analyst 3 position will report to the Project Manager.

Role and Responsibilities:

  • Represents the DFCS PMO and the Project Manager and is a liaison between the Project Manager and the stakeholders.
  • Engages with internal and external stakeholders in a professional manner at all times.
  • Maintains the integrity of the project and/or task by exercising proper judgment and decision-making skills.
  • Collects, organizes and translates business requirements; schedules and facilitates meetings, including conducting JAD sessions.
  • Develops and maintains clear and comprehensive documentation throughout the lifecycle of a project as directed by the Project Manager, including documenting meeting minutes, project timelines, project workflow processes, etc.
  • Supports business stakeholders as directed.

Core Competencies:

  • Ability to work effectively at multiple levels of the organization and with multiple project teams.
  • Excellent oral, written, presentation and interpersonal communication skills.
  • Demonstrates ability to work independently and to work effectively with a team.
  • Effectively plan, prioritize, work and manage multiple tasks simultaneously.
  • Detail-oriented and capable of delivering a high level of accuracy.
  • Strong proficiency in the use of Excel and other components of the Microsoft Office Suite and/or standard software applications typically used in a corporate office environment
Minimum Qualifications

Bachelor's degree in business or related field from an accredited college or university AND Four years of experience related to area of assignment.

Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Skills/Qualifications:

  • Experience with MS Project and Viso
  • Experience and knowledge of project lifecycle, including analysis, testing, and documentation
  • Experience in developing reports
  • Experience with end user support
  • Strong problem solving skills to develop quick yet sound solutions to resolve complex issues
  • Excellent communication and analytical skills
  • Ability to pay attention to detail
  • Ability to multi-task and prioritize work assignments
  • Proficient with Microsoft Office suite

Additional Information

Employment Information
Current State employees are subject to State Personnel Board rules regarding salary.

The Georgia Department of Human Services (DHS) accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

Criminal Background Checks/Applicant Privacy Rights
All applicants may be subject to a drug screen, motor vehicle history check and may be required to submit fingerprints to check for the existence of criminal history information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. Applicants have the right to challenge the contents of any criminal history record obtained for the purpose of employment with DHS. For an explanation of these rights, please read, "Applicant Privacy Rights" at:

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

DHSis an Equal Opportunity Employer
It is the policy of DHS to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit more information.


Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits: 1-800-610-1863State Health Benefit Plan

Flexible Benefits:1-877-342-7339GA Breeze Portal


State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves: 1-877-342-7339ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of theAtlanta Postal Credit UnionandGeorgia United Credit Union

The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Office of Human Resources. Do you accept these conditions?

  • Yes
  • No
How many years of experience do you have coordinating logistical arrangements for internal and external meetings including agenda preparation, facilities arrangements, recording and development of minutes from the meeting?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years
How proficient are you in Microsoft Office Excel?

  • None
  • Novice
  • Intermediate
  • Advanced
  • Expert
How proficient are you in Microsoft Office Suite?

  • None
  • Beginner
  • Intermediate
  • Advanced
  • Expert
How many years do you have working in a project management setting?

  • 0
  • Less than 1 year
  • 1 - 2 years
  • 3 - 4 years
  • 4 or more years
How many years of experience do you have developing standards and procedures to be used in project development and implementation?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years
Do you have experience developing standards and procedures to be used in project development and implementation?

  • Yes
  • No

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