Goverment Jobs
December 12, 2019
Atlanta, Georgia
Job Type



The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency and well-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion and nearly 9,000 employees. DHS is comprised of three divisions and 14 Administrative Support Offices.

The Division of Aging Services (DAS) is seeking candidates for the position ofAdult Protective Services Investigator (Advocate 2) .This position is located at the State Office at 2 Peachtree Street NW in Fulton County, Georgia and will primarily cover Fulton County.

Job Description

Pay Grade: H

  • Performs initial investigations of protective service reports for cases meeting Adult Protective Services (APS) criteria and determines appropriateness of intervention within a standard of promptness.
  • Evaluates the level of risk to clients and takes appropriate action to ensure safety
  • Provides follow-up, consultations and other applicable resources to stabilize situation to prevent further recurrence of Abuse/Neglect/Exploitation
  • Initiates the legal process for guardianship as a last resort for the protection of incapacitated adults.
  • Maintains required documentation and completes reports within standards of promptness
  • Maintains knowledge of current policies, laws, trends and developments in the field by attending training sessions and meetings.
  • Performs other professional responsibilities as assigned.

Core Competencies

  • Provides services and information to and honors all of the State's commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
  • Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals. Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
  • Delivers consistently required business results and meets achievable yet aggressive goals. Complies with quality standards and meets deadlines. Maintains focus on agency and State goals.
  • Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
  • Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
  • Has excellent oral, written, presentation, and interpersonal communication skills.
Minimum Qualifications

  • Bachelor's degree in a related field from an accredited college or university.

Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Skills/Qualifications:Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

  • Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly or disabled.
  • Bachelor's degree in a Human Services program.
  • Possession of a valid driver's license and consistent access to a vehicle for required work-related activities.
Additional Information

Employment Information
Current State employees are subject to State Personnel Board rules regarding salary.

The Georgia Department of Human Services (DHS) accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

Criminal Background Checks/Applicant Privacy Rights
All applicants may be subject to a drug screen, motor vehicle report check and may be required to submit fingerprints to check for the existence of criminal history information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. Applicants have the right to challenge the contents of any criminal history record obtained for the purpose of employment with DHS. For an explanation of these rights, please read, "Applicant Privacy Rights" at:

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

DHSis an Equal Opportunity Employer
It is the policy of DHS to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit more information.


Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits: 1-800-610-1863State Health Benefit Plan

Flexible Benefits:1-877-342-7339GA Breeze Portal


State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves: 1-877-342-7339ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of theAtlanta Postal Credit UnionandGeorgia United Credit Union

The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Office of Human Resources. Do you accept these conditions?

  • Yes
  • No
What is your highest level of education completed?

  • Doctorate Degree
  • Master's Degree
  • Bachelor's Degree
  • Associate's Degree
  • Some College/Tech
  • High School Diploma
  • GED
  • None of the Above
How many years of experience do you have working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly or disabled?

  • None
  • Less than 1 Year
  • 1+ Years
Are you a current or former State of Georgia employee?

  • Yes
  • No
If yes, please provide your employee ID number.

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