Goverment Jobs
Published
February 21, 2020
Location
Henry Co., Georgia
Category
Job Type

Description

Description

The Georgia Department of Human Services (DHS) provides a wide range of human services designed to promote self-sufficiency, safety and we/I-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion and nearly 9,000 employees. DHS is comprised of three Divisions: The Division of Aging Services, the Division of Child Support Services, and the Division of Family and Children Services.

The Georgia Division of Family and Children Services (DFCS), a division of the Georgia Department of Human Services, investigates reports of child abuse; finds foster and adoptive homes for abused and neglected children; issues SNAP, Medicaid, TANF and childcare assistance to low-income families; helps out-of-work parents get back on their feet; and provides numerous support services and innovative programs to help families in need.

DFCS is working to implement significant child welfare reform through the Blueprint for Change plan, which is the Division's roadmap to improving the lives of the children and families we serve. It is about strong practice, a committed workforce and the authentic internal and external engagement with our staff and the community. The Blueprint for Change has three pillars:

  • Practice Model: Adoption of a practice model that will serve as the foundation to keep kids safe and strengthen families; and inclusion of guiding principles, vision and mission statement.
  • Robust Workforce Development: Increased staffing and expertise for Child Welfare and Family Independence; research-based caseload ratios; mentoring for supervisors; improved compensation based on proven competency; and development of a career path.
  • Constituent Engagement: Creation of advisory boards at state, regional and local levels; organized "roadshows" to engage the public, local stakeholders and media; and build consensus and collaboration among partners, staff, and stakeholders.
Job Description

DFCS is seeking candidates for the position ofAdministrative Support 3. This position will serve as administrative assistant and report directly to the County Director. This position will be based in Henry County. In this role, the individual will be responsible for managing/ coordinating meetings, liaison between the staff, community and the director, completing correspondence, maintain and arrange board meeting, completing meeting minutes, tracking/ coordinating special assignments, pull reports for SHINES, supervising administrative support staff and other duties that may be assigned by the county director.

Pay Grade: E

Under broad supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment.

Under general supervision, theAdministrative Support 3will:

  • Provides administrative support to assigned area.
  • Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/ or the general public.
  • Provides program, administrative, and/ or technical assistance and interpretation researchers and resolves detailed program or client issues/ questions and prepares documents.
  • Provides programs, administrative, and/ or technical assistance to customers and staff researchers and/ or resolves program or client issues or questions may represent the manager in various matters.
  • Supports routine administrative functions for the agency/ office, such as travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing/ credit, inventory, property control, personnel, payroll, and etc.
  • Perform other professional responsibilities as assigned.

Core Competencies:

  • Customer service skills to include active listening and sound judgment.
  • Excellent oral, written, presentation and interpersonal communication skills.
  • Candidates selected for interview will complete a post-interview assessment of their proficiency using Microsoft Office Suite applications.
Minimum Qualifications

  • High school diploma or GED AND Four years of progressively complex office or administrative experience.

Preferred Qualifications:

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:

  • Four or more years of administrative support experience.
  • Demonstrated experience in office administration.
  • DFCS experience a plus.
  • Customer Service Experience.
Additional Information

Employment Information

Current State employees are subject to State Personnel Board rules regarding salary.

The Georgia Department of Human Services (DHS) accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

Criminal Background Checks/Applicant Privacy Rights

All applicants may be subject to a drug screen,a motor vehicle report checkandmay be required to submit fingerprints to check for the existence of criminal history information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. Applicants have the right to challenge the contents of any criminal history record obtained for the purpose of employment with DHS. For an explanation of these rights, please read, "Applicant Privacy Rights" at:http://gbi.georgia.gov/sites/gbi.georgia.gov/files/related_files/document/ApplicantPrivacyRights.pdf(Download PDF reader)

NON-CRIMINAL JUSTICE APPLICANT'S PRIVACY RIGHTS
gbi.georgia.gov

NON-CRIMINAL JUSTICE APPLICANT'S PRIVACY RIGHTS As an applicant that is the subject of a Georgia only or a Georgia and Federal Bureau of Investigation

DHSis an Equal Opportunity Employer

It is the policy of DHS to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visithttp://team.georgia.gov/for more information.

Insurance

Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits: 1-800-610-1863State Health Benefit Plan

Flexible Benefits:1-877-342-7339GA Breeze Portal

Retirement

State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves: 1-877-342-7339ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of theAtlanta Postal Credit UnionandGeorgia United Credit Union

01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Office of Human Resources. Do you accept these conditions?

  • Yes
  • No
02
Are you aware this position is in Henry County, Georgia?

  • Yes
  • No
03
What is your highest level of education completed?

  • Doctorate Degree
  • Master's Degree
  • Bachelor's Degree
  • Associate's Degree
  • Some College/Tech
  • High School Diploma
  • GED
  • None of the Above
04
How many years of experience do you have providing administrative support and customer service?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years
05
How many years of experience do you have in data entry?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years
06
How proficient are you in Microsoft Office Suite?

  • None
  • Beginner
  • Intermediate
  • Advanced
  • Expert
07
Are you a current or former State of Georgia employee?

  • Yes
  • No
08
If yes, please provide your employee ID number

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