Goverment Jobs
Published
February 13, 2020
Location
North Carolina
Job Type

Description

Description of Work

This is a Juvenile Justice/Court Services position located in Graham, N.C. (Alamance County). Position will also provide support to Chatham and Orange Countyoffices as needed.

The Juvenile Justice Section is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. Click here to learn more about the North Carolina Department of Public Safety's Juvenile Justice Overview. If you have a passion for making a difference in the lives of North Carolina's youth, we would welcome you to be part of the team.

Position assists with the administrative functions of the juvenile court counselors' office as needed. Duties include managing appointments/schedules and providing clerical support to court counselors, supervisors and the chief court counselor. Position requires effective and professional interactions with the public in both office and telephonic settings to direct them to appropriate individuals/resources. This position requires data entry and reporting from NCJOIN and other electronic sources. Position also involves maintaining inventory of supplies and equipment, ordering supplies, maintaining equipment and typing letters and reports, sorting and delivering office mail. Work involves providing assistance to staff, service recipients, other organizational units and the public in resolving problems or inquiries. Work requires a significant knowledge of the office or work unit's policies and procedures in order to communicate or process information or documents involving program functions and services, to access office systems for information and to prepare documents and reports. Other duties as assigned.

This is a full-time position (40 hours per week) with State Benefits.

Note to Current State Employees:
The salary grade for this position is GN05. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

About the North Carolina Department of Public Safety (NC DPS):
NC DPS is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation. We have a mission that matters!

The successful applicant must possess a valid North Carolina driver's license.

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review attachments in lieu of Experience and Education listed on the application. Click on this LINK for additional information.

Knowledge of:
-office practices and procedures;
-computer networking and software (Outlook, Word, Excel, PowerPoint);

Ability to:
-follow oral and written instructions;
--communicate effectively in person and by phone;
-meet the public and deal with demanding situations with diplomacy;
-write professional correspondence using proper grammar, spelling and punctuation;
-obtain commission as a Notary Public.

Management Preferences:
-at least two years of office assistant/secretarial experience and/or associate's degree or higher with an emphasis on office technology/business management.
-advanced computer skills.
-basic knowledge of the Division of Adult Correction and Juvenile Justice office practices and procedures

Minimum Education and Experience Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

The N.C. Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

-Online applications are only accepted through http://www.oshr.nc.gov/jobs/.

-To receive credit for all of your work history and credentials, you must list the information on the State of North Carolina application. Any information omitted cannot be considered for qualifying credit.

Resumes will not be accepted in lieu of the state application.Embedded or Attached resumes ARE NOT accepted as a substitution for completed application.

-Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.

-During the online application process if additional documentation is required, attach the documentation at the bottom of Step 4 in the application process.

-Degrees must be received from appropriately accredited institutions.

-If applying for a position certified through the North Carolina Department of Justice-Criminal Justice Standards Division, refer to http://www.ncdoj.gov/About-DOJ/Law-Enforcement-Training-and-Standards/Criminal-Justice-Education-and-Training-Standards/Officer-Certified-Programs.aspx for specific certification requirements.

-The N. C. Department of Public Safety must adhere to the United States Department of Justice Final Rule on the "national Standards to Prevent, Detect, and Respond to Prison Rape" under the Prison Rape Elimination Act (PREA) Standards at 28 C.F.R. Part 115 Docket No. OAG-131 RIN 1105-AB34. Refer to https://www.ncdps.gov/index2.cfm?a=000122,002149 for hiring and promotion prohibition requirements for all positions in the North Carolina Department of Public Safety.

Contact Information:
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."

If there are any questions specific to this posting, please contact DPS Human Resources at (919) 324-6281.

For permanent appointments:

State of North Carolina employees have the opportunity to participate in a compelling array of benefits to enhance their quality of life, their health, andtheir future. Benefits includeemployee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave,to name a few. Some benefits require 30 hours work/weekfor participation. To find out about these, andotherprograms, please visit our Employee Benefits page:

https://oshr.nc.gov/state-employee-resources/benefits

For temporary, contractor other supplemental staffing appointments:

**There are no paid leave, retirement or other benefits associated with these appointment types.**

01
Are you a U.S. or Naturalized Citizen?

  • Yes
  • No
02
Do you have at least a high school or diploma or General Educational Development (GED) diploma and one year of administrative experience or an equivalent combination of education and experience?

  • Yes
  • No
03
Do you currently possess a valid driver's license?

  • Yes
  • No
04
KSA-please describe your knowledge of office practices and procedures.

    05
    KSA-please describe your knowledge of computer networking and software (Outlook, Word, Excel, PowerPoint).

      06
      KSA-please describe your ability to follow oral and written instructions.

        07
        KSA-please describe your ability to communicate effectively in person and by phone.

          08
          KSA-please describe your ability to meet the public and deal with demanding situations with diplomacy.

            09
            KSA-please describe your ability to write professional correspondence using proper grammar, spelling and punctuation.

              10
              KSA-have you obtained commission as a Notary Public?

              • Yes
              • No
              11
              KSA-if you answered "No" to the previous question, are you willing and able to obtain commission as a Notary Public?

              • Yes
              • No
              12
              Which of the following describe your computer skills?

              • I use computers daily and familiar with the software/programs as noted below:
              • I know how to operate a computer but do not use it on a daily/regular basis
              • I rarely use a computer
              13
              Please check the program(s) and/or software you are familiar: (check all that apply)

              • Word
              • Excel
              • PowerPoint
              • Outlook
              • Internet Search
              • Email
              • Data Entry
              • Word Processing
              • BEACON
              • NC-Join
              • None of the above
              14
              Management Preference: Do you have at least two years of administrative office experience and/or an associate's degree or higher with an emphasis on office technology/business management?

              • Yes
              • No
              15
              Management Preference: Do you have basic knowledge of the Division of Adult Correction and Juvenile Justice office practices and procedures?

              • Yes
              • No
              16
              Have you ever been terminated or asked to resign from any employment?

              • Yes
              • No
              17
              If you answered "Yes" to the previous question, please provide a brief explanation, otherwise write "N/A".

                18
                In order to meet the minimum qualifications for this position, the candidate must have the required education and experience AND must meet ALL Knowledge, Skills and Abilities which is facilitated by answering all KSA questions in the Supplemental Section of the application; have you complied with these requirements?

                • Yes
                • No

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