Goverment Jobs
Published
January 11, 2019
Location
Fairfield County, South Carolina
Category
Job Type

Description

Job Responsibilities

This position is located in the Winnsboro DMV Field Office, in Winnsboro, South Carolina. The Assistant Branch Supervisor I is an entry-level management position designed to assist the Branch Office Manager and Assistant Branch Supervisor II (where applicable) with duties including but not limited to the day-to-day operations of a branch office. Duties will include assisting the manager with select or designated personnel matters, inventory, implementation of agency policies and procedures, as well as provide frontline leadership and ensure customer inquiries are handled in a professional and timely manner in accordance with defined goals and processes. The Assistant Branch Supervisor I will complete agency reporting and performance analysis as required by management.
Job Functions:
1. Serves as manager-in-training capable of performing the duties assigned to Branch Office Supervisors and Assistant Branch Supervisor II's, including but not limited to the ability to direct, plan and coordinate the activities necessary for the day-to-day office operation of a branch office.

2. Performs and assists with audits of offices and associated entities operating under the agency's enforcement areas. Will be capable of holding office meetings and conducting training on behalf of office management to advise staff on new and existing policies and procedures.

3. Maintains inventory of office supplies and prepares requisitions. Prepares inventories of all accountable items, monthly and quarterly reports.

4. Guides subordinate employees on DMV policy and procedures.

5. Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses beginner permits, and identification cards for all classes; original, renewal, duplicate, transfers, temporary and replacement vehicle registrations, license plates, permits, and/or titles. This includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles. Performs edits of the customer name and address fields. Processes Motor Voter Registration requests. Researches suspension inquiries, modifies driver record status, and clears suspensions. Processes international Registration plan registration credentials and issues automobile dealership licenses.

6. Answers customer inquiries pertaining to driver, vehicle, registration, titling and insurance requirements by phone and in-person. Greets and directs customers to appropriate areas of the office.

7. Collects all required fees and donations for the Gift of Life Trust Fund. Reconciles and prepares individual daily report and refund request documents. Computes vehicle sales taxes and makes weight adjustments to the vehicle record file. Other duties as may be required by manager.

The person holding this position may be required to relocate to an office within 30 miles of their home office if business needs require. This move cannot exceed 30 miles from the current office.

Minimum and Additional Requirements

A high school diploma and related experience. Must complete a nationwide criminal background check to include finger prints prior to being certified to administer CDL knowledge skill tests. Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.

Must attend required training. Training will consist of (4) days in Blythewood. All Assistant Branch Supervisor I's must successfully complete four assessments with a score of 80% or better on each assessment. Any employee that scores below 80% on any assessment will be terminated from their position for failure to successfully complete the training requirements.

The Administrative Assistant/Assistant Branch Supervisor I reports to the Branch Office Supervisor and assists the manager with the day to day operations of the Branch Office after a period of training.

Tasks are completed in a climate controlled office setting. Limited overtime may be required to meet departmental deadlines or to serve all customers. Must be able to lift up to 50 pounds. The work may require sitting for prolonged periods of time and significant time spent at a computer terminal, or constant movement up and down as required to handle the needs of the customers.

Supplemental questions are considered part of your official application. Please complete the on-line State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Preferred Qualifications

Knowledge of DMV laws, regulations, policies and procedures. Ability to learn and explain all vehicle and driver policies and procedures to DMV customers and employees. Ability to communicate, both orally and in writing. Proficient in basic computer skills and experience with Microsoft Outlook, Excel, and Word. Proficient in Phoenix. Capable of performing management duties as outlined by Branch Office Manager.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01
Will you allow the DMV to contact past employers, law enforcement agencies or any other organization for confidential information including work records, school reports, records of detainment, arrest, and conviction realizing that this information is to be used to assist DMV in determining your qualifications and fitness for this position? (By responding yes, you hereby release Employment and Recruitment personnel, Dept. of Motor Vehicles, or others from any liability or damage which may result from furnishing the information requested above.)

  • Yes
  • No
02
Are you available to work one Saturday per quarter?

  • Yes
  • No
03
Do you live in the Winnsboro area or will you be able to commute or relocate (on your own) to this area if you are offered this position?

  • Yes
  • No
04
Will you be able to work the hours 8:15am- 5:15pm Monday thru Friday?

  • Yes
  • No
05
Do you have a valid South Carolina Driver's License?

  • Yes
  • No
06
Are you a current employee of the Department of Motor Vehicles or have DMV employment experience?

  • Yes
  • No
07
If the answer to the above question is 'yes", please include the facility name, department name, job description/responsibilities, and reporting manager.

    08
    Do you have a high school diploma and related experience?

    • Yes
    • No
    09
    Are you physically able to lift, reach, stand and climb?

    • Yes
    • No
    10
    Will you be able to work extended hours outside of the normal scheduled work week?

    • Yes
    • No
    11
    Will you be able to travel to another Customer Service Center within a 30 mile radius of this posted Customer Service Center to meet staffing needs if required?

    • Yes
    • No
    12
    Will you be able to attend seminars, workshops, meetings and training that may require overnight travel?

    • Yes
    • No
    13
    This position has a salary range of $29,804-$34,936, will you accept this salary if offered this position?

    • Yes
    • No
    14
    Are you proficient in basic computer skills and experience with Microsoft Outlook, Excel and Word?

    • Yes
    • No
    15
    Have you ever had job disciplinary or job performance issues/problems or been on a work improvement plan?

    • Yes
    • No
    16
    Do you understand that to successfully complete training requirements, you must score 80% or better on each assessment?

    • Yes
    • No
    17
    State Law (59-111-50) prohibits employment with the State to people who have defaulted on certain student loans, unless they can prove that satisfactory arrangements have been made for repayment. Do you currently have any defaulted student loans?

    • Yes
    • No
    18
    If yes, what are the satisfactory arrangements that have been made for repayment?

      19
      Have you completed your application in its entirety, to include all current and previous work history, education, professional references, and present salary (as a resume will not be accepted in lieu of an incomplete application)?

      • Yes
      • No

      * Required Question

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