Become a USPS Window Clerk Today!

Everything you need to know about applying for a USPS Window Clerk at the United States Post Office

Becoming a Window Clerk at the USPS

You love talking and meeting other people, but you don’t have a structured outlet for it right now. Don’t keep all that energy bottled up. Others in your life have called you a “people person”, so why not channel it into a Window Clerk job at the US Postal Service? Trust us, it’s a job where your services will be appreciated and where accountability is most valued. 

What Does a Window Clerk Do

When you go to a postal office, the first person you talk to is likely the Window Clerk. The Window Clerk oversees customer service at the front desk of the building. They are in charge of selling stamps, postal envelopes, and receiving payments. Calculating the costs of envelopes and stamps is another component of the position. In some cases, there are Rural Window Clerk jobs where the Window Clerk is also responsible for sorting the parcels. 
Window Clerks are expected to maintain a clean and professional appearance with a uniform. Their job also involves providing direct sales and customer support on a retail level and generally other hands-on work with the general public. A good Window Clerk is always willing to answer customer questions whether it be related to shipping issues or mailing restrictions. It’s a requirement for Mail Clerks to address customer complaints and help customers file claims on destruction to goods. 
Window Clerk Positions at the USPS


Sell Stamps

Sell postage and revenue stamps, postal cards, and stamped envelopes


Change of Address Forms

Completes change of address forms, or theft or loss of mail, or for special services like regular mail and priority mail


Organize Mail

Places mail into pigeon holes of mail rack or in bags according to State or address 

Retrieve Parcels

Retrieves parcels when customers come to claim them, and complete any related documentation

Handle Window Transactions

Will personally handle window transactions and perform distribution tasks 

Customer Service

Answers questions related to mail regulations and procedures, postal rates, and post office boxes

Get Hired as a Window Clerk at the USPS

What’s the Pay?

According to the Bureau of Labor Statistics, the median hourly wage for Mail Clerks amounts to $23.60 an hour or $49,090 a year and pay goes up with greater experience. 

Take Action Now

If your passion is being around people, you will find great enjoyment in becoming a Window Clerk. Out of all the USPS job postings, Window Clerks need to have the most customer service skills to help customers at the counter each day. Take action and go study for the exam so you can land this job in the future. You’ll be glad you took the time and effort to show employers what you can truly do. 

Post Exam 473

We’re here every step of the way to help you pass the Postal Exam 473 so you can have an interview opportunity for a job like this. Remember, the higher your score, the better your chances of being considered for the role. Aim for an 80 or above even though the passing score is a 70 out of 100.



70 out of 100

To learn more about this position, please visit the USPS website. Feel free to also use their search function and other tools to find listings in your local area so you can map out your steps to getting hired and having a fulfilling career.