Free Postal Hiring Guide
Job Support Services Career Profile
Create Your Career Profile with the US Postal Service

The First Step of the Hiring Process

Covers Creating Your Career Profile

Create Your Career Profile

Your Career Profile with the US Postal Service


The USPS Career profile application is to be completed on the USPS website and can take up to an hour to complete. Before starting, find a quiet location and make sure you are using a desktop computer. You will need all your previous employment and experience information available to complete the application. You will have to create an account online, this requires a valid email address to set up the account. Applicants are not allowed to create multiple profiles, so make sure you use an email address to ensure you receive all communication. Preparing yourself before getting started is recommended, as the system will only allow you to stay logged in for 30 minutes at a time. You will be able to save your application if needed to complete at a later time.

Your Career profile provides the USPS with your previous work experience, physical capabilities and educational background. Once it is completed, you will receive an email request to take a personality assessment online. You must pass the assessment before moving to the next step of the process. If for any reason you fail the personality assessment, you may retake it in 7 days. The postal service will only allow applicants to take this exam twice before disqualifying the applicant. Answer the questions truthfully and consistently and you should not have any problems, remember this part of the process is to test your personal integrity and character.

Basic Requirements for USPS Employment

  • 18 years old at the time of appointment or 16 years old with a high school diploma
  • United States citizen, permanent resident, or citizen of American Samoa or other U.S. Territory
  • Recent employment history
  • Ability to pass a criminal background check, drug screening, and medical assessment
  • Safe driving record (if applicable to the position)
  • Must be registered with Selective Service if applicable

Below is a list of links directly to the USPS. As you will see the USPS is very brief on what they disclose in the application process. The hiring process was established to qualify applicants for entry level positions. Job Support Services provides all the information and support needed to expedite your applicant through the hiring process. The postal service any support with the application process.

Your Career Profile allows you to apply for jobs.
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Step Two: Search for Available Jobs

You can search for available postal jobs on the USPS website, or use our job search tool on this website. We simplify the process by using your zip code and creating job alerts to let you know when jobs come available.

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Step Three: Take the Postal Exam 473

Taking the Postal Battery Exam is the most important part of the hiring process. A passing score is 70, but in order to receive an invitation to the interview you will need to score in the high 80’s to 90’s. You can only take the exam once every 4 months, so it is important to do well the first time.

You want to prepare for the exam before starting your career profile

Step Four: Prepare for the Interview

The final step of the hiring process is the interview. Only the top 3 scores from each testing class receive an invitation for a face to face interview. This section will give you an idea on what to expect at the interview.

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Why Use Job Support Services?

Over 80% of all applicants fail to complete the hiring process due to being unprepared. Every applicant handles the stress of a timed exam differently, knowing what to expect is half the battle. The failure rates alone prove the case that preparation will increase your chances of getting hired. Click Start on the Video and listen to what our applicants say about our program.

Speak with a Job Specialist

We are available Monday through Friday from 9:00 AM until 6:00 PM EST. 

Start Preparing for the Job

Register for Job Assessment and Exam Materials

Job Search Portal

We have a real-time job board that updates hourly to ensure you know when new jobs come available.