Welcome to Job Support Services

2018 Free Postal Hiring Guide

Prepared by the #1 Career Preparation site for Civil Service Jobs

Congratulations on choosing a career path with the United States Postal Service.

Getting Started is easy, just watch the video and follow the directions. This hiring guide will give you a basic understanding of how the hiring process works. At the bottom of the page, you can either choose a support level or continue with no support and apply for the job directly with the United States Postal Service. Thank you for your interest in Job Support Services and good luck on your job search. 

Explore Your Career Opportunities


This Hiring Guide is designed to give you an overview of the hiring process used by the USPS. The USPS second largest employer in the United States. They offer multiple unique hiring paths with specific programs for recent grads and skills matching of applicants with military experience. The US Postal Service is an equal opportunity employer, and is one of the largest civilian employers in the United States. Job Support Services assists applicants navigate through the postal hiring process in order to better prepare themselves and increase their chances of getting hired.

Learn more about working for the United States Postal Service

Step One: Create a eCareer Profile

Creating a career profile on the USPS website is the first step applicants must complete. This will start the hiring process and trigger your personal assessment questionnaire, which will be delivered via email.

Create a USPS Career Profile with Our Hiring Guide
Postal Job Hiring Guide
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Step Two: Search for Available Jobs

You can search for available postal jobs on the USPS website, or use our job search tool on this website. We simplify the process by using your zip code and creating job alerts to let you know when jobs come available.

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Step Three: Take the Postal Exam 473

Taking the Postal Battery Exam is the most important part of the hiring process. A passing score is 70, but in order to receive an invitation to the interview you will need to score in the high 80’s to 90’s. You can only take the exam once every 4 months, so it is important to do well the first time.

Step Four: Prepare for the Interview

The final step of the hiring process is the interview. Only the top 3 scores from each testing class receive an invitation for a face to face interview. This section will give you an idea on what to expect at the interview.

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Why Use Job Support Services?

Over 80% of all applicants fail to complete the hiring process due to being unprepared. Every applicant handles the stress of a timed exam differently, knowing what to expect is half the battle. The failure rates alone prove the case that preparation will increase your chances of getting hired. Click Start on the Video and listen to what our applicants say about our program.

Speak with a Job Specialist

We are available Monday through Friday from 9:00 AM until 6:00 PM EST. 

Start Preparing for the exam

Register for Job Assessment and Exam Materials

Job Search Portal

We have a real-time job board that updates hourly to ensure you know when new jobs come available.

Are you ready to apply for a Job and do not want assistance?

Applicants who have already registered with the USPS, do not want use Job Support Services or who have already taken the postal exam can continue directly to the USPS website by clicking the links below.

If you change your mind you are welcome to come back and secure your materials and the level of support you require to get started.

Choose from the options below to complete the process.  

eCareer Profile

Applicants who have never completed their eCareer profile with the USPS. 

Access USPS Account

If you have an eCareer profile or are a current USPS Employee.

USPS Job Verification

Verify & Search for Current Listings on USPS Website