The First Step of the Hiring Process

Covers Creating Your Career Profile

Your Career Profile with the Federal Government


The Civil Service Career profile application is to be completed on the USAJobs.gov website and can take up to an hour to complete. Before starting, find a quiet location and make sure you are using a desktop computer. You will need all your previous employment and experience information available to complete the application. You will have to create an account online, this requires a valid email address to set up the account. It is recommended you don’t use a .gov, .mil or .edu email address. Instead, you should use a non-government email address. Applicants are not allowed to create multiple profiles, so make sure you use an email address to ensure you receive all communication. You will be able to save your application if needed to complete at a later time.  Your Career profile provides the Federal Government with your previous work experience, physical capabilities and educational background.

Basic Requirements for USPS Employment

  • 18 years old at the time of appointment or 16 years old with a high school diploma
  • United States citizen, permanent resident, or citizen of American Samoa or other U.S. Territory
  • Recent employment history
  • Ability to pass a criminal background check, drug screening, and medical assessment
Postal Job Hiring Guide
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Step Two: Search for Available Jobs

You can search for available postal jobs on theUSAJobs.gov website, or use our job search tool on this website. We simplify the process by using your zip code and creating job alerts to let you know when jobs come available.

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Step Three: Take the Civil Service Exam

Taking the Civil Service Exam is the most important part of the hiring process. A passing score is 80, but in order to receive an invitation to the interview you will need to score in the high 80’s to 90’s. The exam consists of two main sections: Verbal & Clerical Abilities.  There are also specialty test that can be taken at local facilities, depending on the career you choose.

Step Four: Prepare for the Interview

The names and applications of the highest-ranking candidates are referred to the selecting official.  Applicants who are selected may or may not receive an interview.  It is important to record an high score on the exam in order to be selected  for an interview.

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Why Use Job Support Services?

Over 80% of all applicants fail to complete the hiring process due to being unprepared. Every applicant handles the stress of a timed exam differently, knowing what to expect is half the battle. The failure rates alone prove the case that preparation will increase your chances of getting hired. 

Speak with a Job Specialist

We are available Monday through Friday from 9:00 AM until 6:00 PM EST. 

Start Preparing for the exam

Register for Job Assessment and Exam Materials

Job Search Portal

We have a real-time job board that updates hourly to ensure you know when new jobs come available.